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Reviews of Olympic Inn & Suites

2 out of 5
Olympic Inn & Suites
616 W Heron St, Aberdeen, WA

Reviews

7.4

Good

Rating 10 - Excellent. 163 out of 556 reviews" "
Rating 8 - Good. 200 out of 556 reviews" "
Rating 6 - Okay. 94 out of 556 reviews" "
Rating 4 - Poor. 55 out of 556 reviews" "
Rating 2 - Terrible. 44 out of 556 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

zachary s

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They are remodeling totally but the price is really great such a large room.
Stayed 1 night in May 2024
Response from sheilly on 23 May 2024
Hello Zachary, thank you for staying with us, and thank you for your lovely review and kind words you had to say, and we hope you come stay with us again, thank you for your business and your lovely review, have a wonderful day!

4/10 Poor

Jingyang

Very poor wifi connection
Stayed 1 night in May 2024
Response from sheilly on 20 May 2024
Hello Jingyang, we appreciate you review, we are sorry about any troubles you had with the Wi-Fi during your stay with us, and for any inconveniences this may have caused, we appreciate your business, and we hope you will consider staying with us again, thank you, have a nice day!

6/10 Okay

Linda

Travelled with family
Off a major road
Stayed 1 night in May 2024
Response from sheilly on 19 May 2024
Hello Linda, thank you for your review, thank you for your business and we hope you come stay with us again. Have a nice day!

10/10 Excellent

zachary s

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very clean and huge. Family-owned and very competitive rates.
Stayed 3 nights in May 2024
Response from sheilly on 14 May 2024
Hello Zachary thank you for your honest review and thank you for your business, we appreciate the lovely review and the kind words you had to say, thank you. We hope you stay with us again, glad to hear you had a nice stay, thank you and have a wonderful day!

4/10 Poor

Gonzalo

Disliked: Amenities, property conditions & facilities
Nobody at front desk for check in, even though within check in time. Rang bell by door and left messages at two different numbers provided on sign, but had to find housekeeping to assist. Was told that bell wasn’t working. Ice machine also not working; was told ice available (for free) at gas station. Opening in ceiling in shower from what seemed like an unfinished repair.
Stayed 1 night in May 2024
Response from sheilly on 9 May 2024
Hello Gonzalo we are very sorry for any inconvenience this may have caused, we will work on these problems and try to better ourselves, thank you for your honest review and your business, and we hope you give us another chance, we hope you have an amazing day!

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable
Stayed 1 night in May 2024
Response from sheilly on 9 May 2024
Hello Debra we thank you for you're amazing review and the kind words you had to say, we are happy to hear that you enjoyed your stay here with us, and we hope to see you again, have an amazing day!

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a quick nights rest on a long road trip. Was the better of two motel experiences on the trip. Nothing too fancy, but a good value for the cost of the room.
Stayed 1 night in Apr 2024
Response from sheilly on 9 May 2024
Hello James thank you for your review and the kind words you had to say, we hope you come stay with us again, thank you for your business, have an amazing day!

10/10 Excellent

zachary s

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from sheilly on 9 May 2024
Hello Zachary, thank you for you review and your business, we hope you chose to come stay with us again, and we hope you have an amazing day!

4/10 Poor

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was no desk staff available.
Stayed 1 night in Apr 2024
Response from sheilly on 9 May 2024
Hello James, we appreciate your honest review and we will try harder to make sure their is available staff in office, sorry for any inconvenience this may have caused, thank you for your business, we hope you give us one more chance. Once again we are sorry for the inconvenience, thank you and have a wonderful day!

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service Clean place
Stayed 1 night in Apr 2024
Response from sheilly on 9 May 2024
Hello Hector, We thank you for your lovely review and the kind words you had to say, thank you for your business, we we are glad to hear you enjoyed your stay, and we hope you come stay with us again, thank you and have an amazing day!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good clean rooms for the price
Stayed 1 night in Apr 2024
Response from sheilly on 9 May 2024
Hello Robert, we are glad to hear you enjoyed your stay thank you for your honest review and the kind words you had to say, we hope you come stay with us again, have an amazing day!

8/10 Good

Tracy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from sheilly on 9 May 2024
Hello Tracy, thank you for your lovely review, we are happy to know that you enjoyed your stay, we hope you come stay with us again, thank you for your business, have an amazing day!

2/10 Terrible

Sinaualo

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from sheilly on 9 May 2024
Hello Sinaualo, thank you for your honest review and we are sorry for any inconvenience you may have experienced with us, we apologize and we thank you for your business, we hope you can give us another try, thank you and have an amazing day!

4/10 Poor

San Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Both Beds was lopsided and left me with back pain. wifi was not working, phone was not working, ice machine was broken, shower could not stay on a constant temperature. Poor quality room. Poor quality facilities. Needs many upgrades.
Stayed 1 night in Mar 2024
Response from sheilly on 9 May 2024
Hello San Jose, we are sorry to hear about the inconveniences you experienced hear with us during your stay, we sincerely apologize and we will focuses on these problems and get to them as soon as possible, thank you for your honest review, we hope you can give us another try, thank you for your business, have a wonderful day!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Basic Hotel, room was clean, bed was comfortable, no complaints.
Stayed 1 night in Mar 2024
Response from sheilly on 9 May 2024
Hello Scott, thank you for your kind review, we are glad to hear you enjoyed your stay, we hope you come and stay with us again, thank you for your business, thank you for your kind words, have a wonderful day!

10/10 Excellent

Gabriel

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, perfect stop on our way to Cannon beach from Vancouver BC
Stayed 1 night in Mar 2024
Response from sheilly on 9 May 2024
Hello Gabriel, we appreciate your wonderful review and the kind words you had to say, hope you enjoyed Cannon beach, and we hope you stay with us again, thank you and have an amazing day!

10/10 Excellent

Simeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from sheilly on 9 May 2024
Hello Simeng, thank you for your lovely review and thank you for your business, we hope you stay with us again, have an amazing day!

8/10 Good

Courtney, aberdeen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although it was a older hotel they kept it nice and up to date with their choice of furniture and decorating. It was very roomy and very quiet as well as affordable. I had a great two day stay here and would recommend this place to anyone traveling to Aberdeen.
Stayed 2 nights in Mar 2024
Response from sheilly on 9 May 2024
Hello Courtney, we are thankful for your review and the many kind words you had to say, we appreciate your business, we hope you chose to stay with us again, and we are glad to hear you had a great two day stay, thank you, and have an amazing day!

6/10 Okay

Walter

OK but dated
Stayed 1 night in Mar 2024
Response from sheilly on 9 May 2024
Hello Walter thank you for your honest review, we hope you chose to stay with us again, thank you for your business, have an amazing day!

10/10 Excellent

Leigha, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
It's a good place to star
Stayed 3 nights in Mar 2024
Response from sheilly on 13 Mar 2024
Thank you for your amazing review.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access in and out of the parking lot and a quiet place to stay.
Stayed 2 nights in Feb 2024
Response from sheilly on 27 Feb 2024
Thank you, for leaving such a great review and we are glad to hear that you had a good stay, thank you, hope you stay with us again.

10/10 Excellent

Jewell M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from sheilly on 27 Feb 2024
Thank you Wayne, for your great review, glad to know you enjoyed your stay, hope will stay with us again.

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Timeliness
I had to wait more than 15 minutes for someone to come check me in even though I arrived at 5:30. But it's very inexpensive and the rooms fine.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Kimberly, Las Vegas

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While the room is spacious and decent for the price, the horrible customer service was what ruined the stay for us. We arrived for check-in before posted closing hours and it took 20 mins to get someone to come to the door for check-in by ringing the doorbell and calling the desk repeatedly. When he did come, he was burping and yawning loudly, speaking incoherently, and he tried giving us the wrong room. When I corrected him on the room type, he grumbled even louder. The check-in process took much longer than expected due to his erratic behavior. On the second night we came back to find that we were unable to get into our room because somehow the inner security lock got flipped out preventing the door from opening. This time I was not willing to wait 20 minutes, so I continuously rang the doorbell at the front office (during posted open hours) until he came to open it, which still took 10 solid minutes. I have to return to the area once a month for the next several months and I was hoping to stay here again, but I’ll be making a reservation at another property due to the customer service here.
Stayed 3 nights in Jan 2024

6/10 Okay

Christine

Liked: Staff & service
Stayed 2 nights in Jan 2024

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Angel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The door had a big crack underneath it, so cold air and noise from outside easily came in. Shower wasn’t so great. It kept switching from really hot to really cold on its own. Room kinda smelled like cigarettes.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Gena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called to say I would be checking in late they said they didn’t have my reservation. The first two attempts to call were disconnected. I verified that I did have one. I asked if I could just get a room and I’d sort out the details later. They said they had one but not for two hours. Then I arrived 2 hours later - nobody was there or answering the phone. I called the posted number for after hour check in several times. First was a hangup. Next then he said he couldn’t check me in. We left and went to the travelodge instead of this dump. There were maybe 4 cars in the lot so I suspect we made a lucky escape.
Stayed 1 night in Jan 2024

2/10 Terrible

Janet

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
the manager is a rude condescending piece of work. I will never stay at this place again there are plenty of other hotels in the area that would appreciate our business.
Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly comfortable and pleasant stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Grady

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Roslyn

Business traveller
We could check in for 15 minutes while the desk clerk got there, and there was a lot of yelling around the area at night.
Stayed 1 night in Jan 2024

8/10 Good

Chakravarthy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for stay
Good place to stay, spacious with many amenities, clean and good service with good value for money.
Stayed 1 night in Dec 2023

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Curtis

Stayed 1 night in Jan 2024

10/10 Excellent

Grady

Liked: Property conditions & facilities
Sleeping in Aberdeen, WA
The room was well maintained except the curtains had quite a few holes in them. But the rest of room was clean and well maintained
Stayed 2 nights in Dec 2023

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place for an Overnight
The Olympic Inn is the perfect place for us to stay while visiting our son in Aberdeen. They’ve recently done some upgrades that are quite cheery. They do need to replace some loose electrical sockets. Sometimes the plugs won’t stay in. They have plenty of parking and are very near a Denny’s for an easy breakfast in the morning.
Stayed 1 night in Nov 2023

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
Stayed 1 night in Nov 2023

10/10 Excellent

Zhengqing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience.
Stayed 1 night in Nov 2023

6/10 Okay

Harvey

Stayed 4 nights in Nov 2023

8/10 Good

Matt

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2023

4/10 Poor

Cheresse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude
Stayed 1 night in Nov 2023

10/10 Excellent

Grady

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

timothy

Travelled with family
Disliked: Staff & service
Customer service from the young man who checked us in was not very friendly and a little rude. He had some strange comments to make that didn’t really make sense. The room smelled like it had been smoked in the past. They said they come to change towels on the 3rd day, however no one came in the whole 4 days we were there, to take trash out, clean, make beds or change towels. I didn’t see any cleaners there any time we were there. Maybe they were taking the week off?
Stayed 3 nights in Nov 2023

10/10 Excellent

Grady

Stayed 1 night in Nov 2023

8/10 Good

Della

Travelled with partner
Bed comfortable. Property showing signs of age.
Stayed 1 night in Nov 2023