Faultless guest service is the defining feature of every 5-star hotel in Yaha. From the minute you step through the door, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room massages. What's more, hotels must feature superior conveniences to obtain a 5-star rating. These can include luxury bathrobes, an on-site spa, swimming pools, gourmet kitchens and knowledgeable concierge.