In Sanam Chai, a hotel must provide a specific level of high-end amenities to earn 5 stars. These can include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric standard of service. You'll enjoy things like concierge services, nightly turn-down services and in-room massage. Some may also offer additional touches such as welcome gifts.