Flawless guest service is at the heart of every 5-star hotel in Phlapphla. From the moment you enter the lobby, staff ensure your every need is met, whether recommending activities or providing in-room massage treatments. Additionally, hotels have to feature superior amenities to be entitled to a 5-star rating. These can include luxury bathrooms, spa facilities, pools, gastronomic kitchens and knowledgeable concierge.