In Nong Lu, a hotel must provide a certain number of upscale conveniences to earn 5 stars. These can include saunas and spas, on-site gyms, gourmet restaurants, premium bedding, luxury bathroom products and more. What also sets 5-star hotels apart is their exceptional service. You can look forward to things like concierge services, nightly turn-down services and in-room massage. Some may even offer thoughtful touches such as welcome gifts.