Impeccable guest service is at the heart of every 5-star hotel in Nam Cham. From the minute you step through the door, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room massages. Plus, hotels have to offer superior amenities to qualify for a 5-star rating. These can include luxury bathrobes, spa facilities, swimming pools, gourmet kitchens and knowledgeable concierge.