Flawless guest service is the defining feature of every 5-star hotel in Chedi Kham. From the moment you arrive, staff are at your beck and call, whether recommending activities and tours or providing a nightly turn-down service. Additionally, hotels must feature superior conveniences to obtain a 5-star rating. These can include luxury bath products, an on-site spa, swimming pools, fine dining restaurants and knowledgeable concierge.