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"The motel was quiet and close enough to walk to shops and restaurants. Beds were comfortable. The AC was set at 74 and you couldnt change the temperature. You dont pay for a motel for them to determine what temperature you are allowed to have it at. Pet friendly but there were ants in our room, and the smoke detector was chirping when we got there had to change the 9 volt battery myself."

"Nice location"

"Clean room Nice People"

"Clean and easy"

"Loved the nice hot shower and the comfy bed. Didn’t eat breakfast so can’t comment on it. Air conditioner kept room cool but is very noisy. We would stay again- drive this route at least annually to visit family in Reno"

"Very good.. They provide us great service"

"very nice place especially for the money. The fact they have a pool, especially during this heat wave is worth the price of the room alone. No complaints."

"Spacious rooms."

"Clean room."

"Video check in was unusual. Staff was nice and check in was smooth."

"Rooms were clean. Pool was fun or the kid. Staff was helpful and accommodating. Air conditioned. The two rooms were a little inconsistent with fridge and bed quality, but overall a good experience."

"Pet friendly Great location"

"What was unique about the property was the staff. It's a family owned operation and they greet you with a basket of goodies when you arrive! They are very friendly and helpful and know everything that's going on in Big Pine, as far as good places to go to eat. The room was very clean and there were lots of tissue boxes and free samples for the guests to use. Parking was great, each parking spot had a number that matched the room number. I will definitely go back !!!"

"When we checked in, neither Cable tv nor WiFi were working adequately. Something wrong with the router, but they got it sorted the next day. They had a staff shortage and nobody emptied the trash, let alone tidy up room on request. Last, some of the guests were partying in the lot, playing loud music and leaving trash overnight."

"I think these are my only (minor) complaints: - There are always a few sugar ant ‘scouts’ roving around. - The bathroom exhaust fan seems to run continuously, no matter what you do. - You may hear muffled voices or footfalls from other guests, varying by location. Pros: - Convenient location within walking distance of shops and restaurants. My favorite is actually just Pollo Loco next door; the Mexican food’s great, the people are down-to-earth, and they try to be accommodating of dietary...

"Loved staff, clean room"

"It was difficult to unlock the door. There were cleanliness issues. The door knob to the bedroom was missing. There were two bath towels for six guests. It had the funkiest showerhead I’ve ever experienced. When I arrived at the motel, I was told that our room was at a different location, and this location was not easy to find. I was told that if I had any problems to call a number on the paper that I was given so I did so and got a recording. I was never able to speak to anybody from customer...