The hotel is not exactly as shown on website. It is not very modern and rooms are very small and a bit worn out. Our view though from our room was amazing. We could see the lake. Location is perfect, everything is walking distance.
Georgina
เข้าพัก 2 คืน, กันยายน 2023
4/10 แย่
Alexander
29 ส.ค. 2023
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Rooms feel old and need renovation
The rooms feel very old. Carpets, wall paper and bathrooms appear 20+ years old.
Very good location in the center
Very comfortable bed
Good breakfast
Room quite tiny
Breakfast room small and crowded. Almost couldn’t find a table
Strange noise in the room. Needed to sleep with earplugs
Gefallen hat uns die Nähe zur Oper und zur Innenstadt, die gute Straßenbahnanbindung, das nette Personal.
Wir hatten ein Familientreffen im Stadtviertel. Erstaunt waren wir über die Tagespreise von 300,- und die Frühstückskosten von 30,- .
I arrived and had paid for the night before. I wanted to exchange some cash. The clerk said yes but refused to take US $$ and said they would only accept exchange of Euros for Swiss Franks. I asked: why in the world? She said “those are the rules”. So I guess this Swiss hotel really does not want US guests. The room fit a bed and not much else. Worn carpet. I paid good money for a decent room and was put in a crap room.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, พฤษภาคม 2021
การตอบกลับจาก Opera Hotel Zürich วันที่ 17 พ.ค. 2021
Dear guest
Thank you for having taken the time to write us a feedback about your stay at Hotel Opera Zurich. We regret that you did not have a fully satisfying experience with us and would like to apologise. We understand that we are able to improve on certain points. We take your feedback seriously and are grateful for it. This is the only way we can learn and improve.
Our greatest concern is that you, as our guest, feel comfortable and can fully enjoy your stay with us.
Thank you again for sharing your feedback with us. Kind regards
Your Opera Hotel Zürich Team
The hotel is in a great location, and the lobby/cafe/bar is modern and inviting. The buffet was pretty small, as was the room. But it was sufficient for an overnight in Zurich.
Tolles Hotel im Herzen von Zürich. Das Personal war sehr freundlich und zuvorkommend.
Leider haben wir nicht das Zimmer bekommen, welches mir bei der Buchung online angezeigt wurde. (Opera Superior Plus) Das Zimmer war jedoch sehr sauber und geräumig. Besonders positiv habe ich das Bett empfunden. Wir haben herrlich geschlafen.
Das Hotel ist zwar etwas teuer für meinen Geschmack, würde es jedoch weiterempfehlen.