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Hotel Familiar El Dorado

2.5 star property
Escape to a tranquil oasis with an inviting pool. Relax with round-the-clock support from our friendly staff.

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Located in the heart of Zihuatanejo Centro, Hotel Familiar El Dorado offers a convenient retreat. Enjoy the outdoor pool, 24-hour front desk service and connect to WiFi in public areas.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 150, per pet, per night, plus a deposit of MXN 100 per day
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet deposit: MXN 100 per day
  • Pet fee: MXN 150 per pet, per night
  • Credit card charges are subject to a surcharge of 4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have any lifts

Frequently asked questions

Does Hotel Familiar El Dorado have a pool?

Yes, this property has an outdoor pool.

Is Hotel Familiar El Dorado pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 100 per day and a fee of MXN 150 per pet, per night.

How much is parking at Hotel Familiar El Dorado?

Hotel Familiar El Dorado doesn't offer parking.

What time is check-in at Hotel Familiar El Dorado?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Familiar El Dorado?

Checkout is at 11:30 AM.

Where is Hotel Familiar El Dorado located?

Located in Zihuatanejo Centro, this hotel is within a 5-minute walk of Municipal Market and Zihuatanejo Bay. Archaeological Museum of the Great Coast and Kioto Plaza are also within 10 minutes.

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Reviews

Reviews

6.6

6.4

Cleanliness

6.4

Amenities

6.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 3 out of 11 reviews
Rating 8 - Good. 1 out of 11 reviews
Rating 6 - Okay. 5 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all it's ok
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Marcos J

Ok
Stayed 1 night in Nov 2024
Verified

6/10 Okay

PedroSantiago

Se presentaron DOS problemas, pero los resolvieron en la recepción.... puede mejorar el servicio al huésped
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

PedroSantiago

Muy cerrada la habitación y no hubo aire acondicionado como lo prometieron... no servía el cable de la televisión
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper recomendado el hotel el personal muy amable 😉
Stayed 3 nights in Feb 2024
Verified

6/10 Okay

Magdalena

5mentarios
Stayed 2 nights in Jan 2023
Verified

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La recepcioniste muy despota me cobro mas de lo que marcaba Expedia, aparte no me proporcionaron toallas y me la cobro como nueva una actitud despota y jamas volveria, les recomiendo no reservar con ellos es mejor dormir en la calle.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Sabino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atencion es buena. Es pet aunque no esta anunciado los costos en plataforma. No de tiene agua caliente pese a que esta anunciado. Hotel economico muy bien
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Sergio

Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

CARLOS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSIMO

Stayed 2 nights in Sep 2023
Verified

6/10 Okay

ADRIANA

Stayed 1 night in Jul 2023