We stayed for 11 nights in a swim up room. The room was quite small, considering it could sleep 4. The decor is a bit dated and lacks what I consider ‘deluxe’ from a hotel.
Having direct access to a private pool area is a beneficial - I would recommend asking for rooms 102-105 as these rooms have sun all day.
For an all inclusive the food was good. There was a lot of different things on offer each evening and was hot throughout. The breakfast was great - continental and traditional hot British ‘fry up’ food on offer.
The snack bar was ok, but slightly basic. I was told this was recently changed, slimmed down and I would suggest they revert that back. Drinks were good - house spirits but plenty on offer including spirits.
Location wise it is about 20minutes walk from the main strip, although it does have its only little high street just outside the hotel. Beach is about a 15 min walk.
What makes this hotel very special isn’t the food, location or amenities - it’s the staff. The staff are fantastic. Friendly, helpful and genuinely interested in improving your holiday (where they can) they play with children, offer conversation and check in throughout - without their staff, this hotel is a 3 star, with them, it’s closer to 5. I would happily return to Planos Deluxe.
Mooi hotel, alleen misten we een leuke bar met muziek in het hotel met een leuk terras om een drankje voor het slapen gaan te nuttigen. Zeer goed en uitgebreid ontbijt, hele grote schone kamer met mooi balkon. Jammer dat het hotel in een niet zo’n mooie straat lag, Op een andere locatie zou het beter tot zijn recht komen. Verder dik tevreden.
เข้าพัก 7 คืน, กันยายน 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
12 ต.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Average budget friendly hotel
We stayed at the hotel with our 6months baby. Hotel itself is outdated and definitely needs a renovation. Pool area is small and felt crowded at times. Be cautious some of the rooms are facing parking lot and not the swimming pool. Staff and food absolutely incredible. If not for them probably rate the hotel 1 star
เข้าพัก 7 คืน, กันยายน 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Bill, Ming Piu
13 มิ.ย. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The hotel asked pay tax in cash but without receipt
เข้าพัก 2 คืน, มิถุนายน 2025
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Ewelina
27 ก.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ
Rooms are tired looking, one pool with no enough sun lounges. Despite the pool opening hours 9-19:00 people were putting towels town to reserve the spot at 7:45! therefore I didn’t manage to get a sun bed for the first 2 days. Breakfast was so basic and on a very cheap side. No fresh pastries and coffee was horrible.
Well run hotel central in Tsivili. Breakfast is good and rooms are kept to a high standard and are very clean. Staff and service are excellent.
Couple of minor issues:
Room was fine for 3 but described as having a separate bedroom room when this was a thin privacy screen rather than a room as such - presumably for travellers with younger children. Not a huge issue for me but could be, depending on who you're travelling with.
Pool area is a shade small for the size of the hotel but what you do have is good. Gets very busy owing to the size and there's not any particular quiet area there. Again, not a major issue for me but would mention that it may not be suitable for travellers looking for a quiet pool area in high season.
I would recommend this hotel and would stay there again.