Dear Leander,Many thanks from the whole team for your positive rating for the hotel here on Expedia!We believe that during your next stay, we will provide you with unforgettable and unique moments. In the meantime, we wish you all the best!Kind regards,Nina RajićGuest Relations Manager

Dear Mr. Balazs,we thank you very much for your great rating for our hotel here at Hotels.com!We hope that you will soon find your way back to our hotel and in the meanwhile wish you all the best!With kind regards,Nina RajićGuest Relations Manager

Dear Bruno Pascal,a big thank you from all of us for your superb rating here at Hotels.com!We hope that you will soon find your way back to our hotel!All the best,Nina RajićGuest Relations Manager

Dear Ibolya,It makes us extremely happy to find out that you awarded us with the highest score here on Hotels.com.Thank you very much for that!We look forward in repeating such a brilliant experience with you, and to welcome you in beautiful city of Zadar again soon.The entire Team and I wish you all the best!Nina RajićGuest Relation Manager

Dear Marijo, Thank you for your rating and comment here on Expedia!We are glad to read that you have such good memories of your holiday with us.We will take your constructive criticism into account for further planning, and we apologize for the inconvenience during your stay with us.We look forward in meeting you again and wish you all the best!Lots of sunny greetings from beautiful city of Zadar,Nina RajićGuest Relation Manager

Dear Adriana,It makes us all very happy to find out that you awarded us with such a high score here on Hotels.com.We loved having you and we are really looking forward to welcoming you again. We wish you all the best in the meantime and send kind regards from sunny Zadar.Nina RajićGuest Relations Manager

Dear Dan,thank you for your rating and comment for our hotel here at Hotels.com!We hope to welcome you back home in the nearest future and until then wish you all the best!Kind regards from Zadar,Nina RajićGuest Relation Manager

Dear Thomas,Thanks a lot for choosing Falkensteiner Club Funimation as your temporary home in Croatia and for awarding us with the highest score here on Expedia!To the entire Team and myself it has been a pleasure meeting you, and witnessing your moments of peace, happiness and enjoyment.We look forward in meeting you again and wish you all the best!Lots of sunny greetings from beautiful city of Zadar,Nina RajićGuest Relation Manager

Dear Danijel,It makes us extremely happy to find out that you awarded us with the highest score here on Hotels.com!Thank you very much for that!We look forward in repeating such a brilliant experience with you, and to welcome you in beautiful city of Zadar again soon.The entire Team and I wish you all the best!Nina RajićGuest Relation Manager

Mr. TOMOKO,Many thanks from the whole team for your positive rating for our Falkensteiner Club Funimation Borik here on expedia.com!We hope that you will soon find your way back to our hotel and in the meanwhile wish you all the best!Kind regards from sunny Zadar,Nina RajićGuest Relations Manager

Dear Mr. Thomas,It makes us all very happy to find out that you awarded us with four stars here on Expedia.We are looking forward to welcoming you again and wish you all the best in the meantime.Best regards from sunny Zadar,Nina RajićGuest Relations Manager

Dear Dominik,thank you for your superb rating here at Expedia!We hope to welcome you back to our hotel in the near future and until then wish you all the best!Best regards form all of us from sunny Zadar,Nina RajićGuest Relation Manager

Dear Esad,Thank you for your review here on Expedia!We are really sorry that you did not enjoy your stay and that you think that you were not given the room category that you have booked. I can assure you that this is not possible and I am truly sorry there has been a misunderstanding.We hope that despite your unsatisfactory impressions, you will give us another chance so that we can provide you with the stay you expect from a 4-star hotel. In the meantime, we wish you all the best!Best regards,Nina RajićGuest Relation Manager

Dear Justin-Luca,a big thank you from all of us for your superb rating here at Expedia!We are always happy to realise that you had such a great time in our Falkensteiner Club Funimation Borik**** !We hope that you will soon find your way back to our hotel!All the best,Nina RajićGuest Relations Manager

Dear Goran,Thank you so much for your rating and your review!We are very pleased to read that you enjoyed your stay with us to the fullest and that you particularly praised our team.We therefore hope to be able to welcome and pamper you again soon and wish you all the best in the meantime!With kind regards from Zadar,Nina RajićGuest Relation Manager

Dear Petra,a big thank you from all of us for your superb rating here at Expedia!We are always happy to read that you had such a great time in our Falkensteiner Club Funimation Borik**** !We hope that you will soon find your way back to our hotel!All the best,Nina RajićGuest Relations Manager

Dear Mrs. Lilian,we thank you very much for your great rating for our hotel here at Orbitz!We are always happy to have the opportunity to welcome you back to our Falkensteiner Club Funimation Borik.We hope to see you again soon and wish you all the best in the meantime!With kind regards,Nina RajićGuest Relations Manager

Dear Mrs. Marie,It makes us all very happy to find out that you awarded us with five stars here on Expedia.We are looking forward to welcoming you again and wish you all the best in the meantime.Best regards from sunny Zadar,Nina RajićGuest Relations Manager

Dear Mrs. Eva ,It makes us all very happy to find out that you awarded us with five stars here on Expedia.Our entire Team is especially grateful for your kind words and compliments to our staff.We loved having you and we are really looking forward to welcoming you again. We wish you all the best in the meantime and send kind regards from sunny Zadar.Nina RajićGuest Relations Manager

Dear Mrs. Sandra,we thank you very much for your rating for our hotel here at Hotels.com!We hope that you will soon find your way back to our hotel and in the meanwhile wish you all the best!With kind regards,Nina RajićGuest Relations Manager

Dear Anonymous,We greatly and sincerely value any constructive and honest feedback we receive from our guests as it helps us to continuously improve our products and services. Thanks a lot for this!With sunny greetings from Zadar,Nina RajićGuest Relations Manager

Dear Mr. Boris,It makes us all very happy to find out that you awarded us with 8 stars here on Hotels.com.We are looking forward to welcoming you again and wish you all the best in the meantime.Best regards from sunny Zadar,Nina RajićGuest Relations Manager

Dear Mr. Peter,It makes us all very happy to find out that you awarded us with such a high score here on Hotels.com.We loved having you and we are really looking forward to welcoming you again. We wish you all the best in the meantime and send kind regards from sunny Zadar.Nina RajićGuest Relations Manager

Dear Simon,thank you very much for your top rating here at ebookers!We hope to welcome you back home to our Falkensteiner Club Funimation Borik**** as soon as possible in order to offer you another memorable and unique holiday experience. Until then we wish you all the best!With kind regards from Croatia,Allen BarjašićResident Manager

Lieber Christian,Danke für Ihre Bewertung hier bei Expedia!Nach dem Lesen Ihres kurzen Erfahrungsberichts sind wir zum Entschluss gekommen, dass Sie Ihren Aufenthalt bei uns nicht genossen haben. Schade, dass Sie nicht die Chance genutzt haben, sich an unser Team vor Ort zu wenden, um Ihren Aufenthalt angenehmer zu gestalten.Ihre Behauptung, im Hotel würden katastrophale hygienische Zustände herrschen, werden wir nicht weiter kommentieren, da diese nicht den Tatsachen entspricht. Wir hoffen, Sie finden so bald wie möglich ein Hotel, welches Ihren Ansprüchen gerecht wird. Wir wünschen Ihnen derweil alles Gute!Mit freundlichen Grüßen,Allen BarjašićResident Manager

Dear Guest,thank you very much for reviewing our hotel here at Hotels.com!It has been a pleasure to read that your 4-night stay at our Falkensteiner Club Funimation Borik**** exceeded your expectations when it comes to the spacious family rooms, the team as well as the rich and varied buffets.We thus would like to welcome you back home as soon as possible in order to offer you another memorable stay. Until then we wish you all the best!Yours sincerely,Allen Barjašić

Dear Peter,a big thank you from all of us for your review here at Hotels.com!We hope that you will soon find your way back to our hotel and in the meanwhile we wish you all the best!With kind regards from Zadar,Allen Barjašić

Dear Guest,thank you for your top rating here at Hotels.com!We cannot wait to welcome you back to our hotel in the near future and until then wish you all the best!Kind regards,Allen Barjašić

Dear KONSTANTIN,thank you for your top rating here at Hotels.com!We hope that you will soon find your way back to our Falkensteiner Club Funimation Borik**** in order to offer you another unique and memorable holiday experience by the Adriatic Sea. Until then we wish you all the best!With kind regards,Allen BarjašićResident Manager

Dear Peter,thank you for reviewing our hotel here at Hotels.com!We cannot wait to welcome you back as soon as possible and until then wish you all the best!With kind regards,Allen BarjašićResident Manager

Dear Guest,thank you for your review here at Hotels.com!We cannot wait to welcome you back home to our hotel and until then wish you all the best!With kind regards from Zadar,Allen BarjašićResident Manager

Dear Sander,we thank you very much for your superb rating here at Hotels.com!We hope that you will soon find your way back to our hotel and in the meanwhile wish you all the best!Yours sincerely,Allen BarjašićResident Manager

Dear Sander,thank you for reviewing our hotel here at Hotels.com!We cannot wait to welcome you back home in the near future and until then wish you all the best!Kind regards from Zadar,Allen BarjašićResident Manager

Liebe Ivana,ein großes Dankeschön unsererseits für Ihre Top-Bewertung hier bei Expedia!Toll, dass Ihnen unser Animationsprogramm sowie die reichhaltige und vielfältige Essensauswahl so zugesagt und Ihren Aufenthalt bei uns zu einem einzigartigen Urlaubserlebnis gemacht haben.Wir hoffen daher, Sie ganz bald wieder mit einem "Welcome Home!" bei uns begrüßen sowie verwöhnen zu dürfen und verbleiben in der Zwischenzeit mit lieben Grüßen aus Kroatien.Herzlichst,Allen BarjašićResident Manager

Dear Pura, thank you for your review here at Expedia! We are glad to read that you had an overall positive experience at our hotel. We will of course take your constructive suggestions for improvement into consideration for future planning. We therefore hope that you will give us another chance in the near future in order to prove to you that we take your feedback seriously and would like to offer you a unique and memorable stay that you expect from a hotel of this category. In the meanwhile we wish you all the best! Kind regards, Allen Barjašić Resident Manager

Dear Samir, thank you for reviewing our hotel here at Hotels.com! We were surprised to read that you contracted COVID during your stay and failed to inform us about this. We do not know about any COVID cases in our hotel or the wider region, so we will refrain from commenting on your statement any further. Kind regards from Croatia, Allen Barjašić Resident Manager

Lieber Herr Nemcek, wir bedanken uns herzlich für Ihre Bewertung hier bei Expedia. Wir glauben nicht, dass eine 1-Sterne-Bewertung unseren hohen Standard an Servicequalität, die Hotelausstattung oder das gastorientierte und fleißige Team vertreten kann. Ich finde es persönlich sehr schade, dass Sie sich dazu entschieden haben, uns eine solch schlechte Bewertung zu hinterlassen, zumal ich der Meinung bin, vor Ort alles Mögliche für Sie getan zu haben. Unser Motto "Welcome Home!" ist nicht nur ein einfacher Slogan, sondern stellt unsere besondere Herangehensweise zum Gast dar. Wir ignorieren die Bedürfnisse, Wünsche, Kommentare und Verbesserungsvorschläge unserer Gäste nicht, sondern kümmern uns aufrichtig um Ihr Wohlbefinden und scheuen keine Mühe, etwaige Mängel auszugleichen. Der "kleine" Preisnachlass von 25 % des Gesamtpreises ist ein weiterer Beweis, dass Ihre Kritikpunkte nicht auf taube Ohren gestoßen sind und auch der Großteil Ihrer genannten Punkte schnellstmöglich beseitigt wurde. Wir hoffen daher, dass Sie so bald wie möglich ein Hotel finden, welches Ihren Erwartungen entspricht. Wir wünschen Ihnen bis dahin alles Gute! Liebe Grüße aus Zadar, Allen Barjašić Resident Manager

Dear Stuart, a big thank you from the whole team for your review here at Hotels.com! It has been a pleasure to read that the general cleanliness, the friendliness of the team as well as the rich and varied buffets in our Restaurant Maestral exceeded your expectations. We thus hope to welcome you back home to our family paradise in the near future. In the meanwhile we wish you all the best! Kind regards from sunny Zadar, Allen Barjašić Resident Manager

Dear Jason, thank you for your top rating here at Hotels.com! We cannot wait to offer you another unique and memorable stay by the Adriatic Sea. Until then we wish you all the best! Kind regards from Dalmatia, Allen Barjašić Resident Manager

Liebe/r Kamber, wir bedanken uns für Ihre Bewertung hier bei Expedia! Wir hoffen, Sie ganz bald wieder bei uns begrüßen zu dürfen und wünschen Ihnen derweil alles Gute! Liebe Grüße aus Zadar, Allen Barjašić Resident Manager

Dear Maciej, thank you for your review here at Hotels.com! We cannot wait to welcome you back to our hotel in the near future. In the meanwhile we wish you all the best! Best regards, Allen Barjašić Resident Manager

Dear Laender, we thank you for reviewing our Falkensteiner Club Funimation Borik**** here at Hotels.com! We hope that you will visit us once again soon and until then we wish you all the best! With kind regards, Allen Barjašić Resident Manager

Dear Azra, thank you for your top rating here at Hotels.com! It has been a pleasure to read that we exceeded your expectations when it comes to our high-quality service, the richness and variety of our buffets as well as general cleanliness in and around the hotel. We thus cannot wait to welcome you back home and in the meanwhile wish you all the best! Kind regards from Croatia, Allen Barjašić Resident Manager

Dear Compairit, thank you for reviewing our hotel here at Expedia! We are glad that you had a great stay with us and that the spacious pool and park area, the children's facilities as well as the unique seafront location made your stay a unique and memorable holiday experience. We hope that you will soon return to us and until then wish you all the best! Kind regards from Croatia, Allen Barjašić Resident Manager

Dear Camilo, thank you for your 5-star rating here at Expedia! We are more than glad to read to read that you were completely amazed by our service, especially by the SPA team! We thus cannot wait to welcome you back to our hotel and in the meanwhile wish you all the best! Kind regards from Croatia, Allen Barjašić Resident Manager

Liebe Gülcin, wir bedanken uns für Ihre Bewertung hier bei Expedia! Wir freuen uns sehr über Ihr Feedback in Bezug auf unser gästeorientiertes und eifriges Team, welches Tag für Tag unser Motto "Welcome Home!" lebt und Ihnen einzigartige Momente für langanhaltende Erinnerungen schaffen möchte. Wir meinen, dass wir Ihnen nach dem Lesen Ihrer Bewertung bis auf einige Kleinigkeiten einen angenehmen Aufenthalt bieten konnten. Wir sind unseres Erachtens nach ein "For All"-Hotel, d.h. wir heißen nicht nur Familien mit (Klein-)Kindern, sondern auch Paare oder Alleinreisende bei uns willkommen, da wir mit unserem reichhaltigen Animationsprogramm alle Gästestrukturen decken. Wir hoffen daher, Sie in Zukunft mit Nachwuchs bei uns begrüßen zu dürfen und wünschen Ihnen derweil alles Gute! Liebe Grüße aus Kroatien, Ihr Team im Falkensteiner Club Funimation Borik****

Lieber Stefan, ein großes Dankeschön unsererseits für Ihre Spitzenbewertung hier bei Expedia! Wir freuen uns sehr, lesen zu dürfen, dass Sie mit Ihrem Aufenthalt in unserem Haus zufrieden waren und insbesondere unsere Verpflegung, die renovierten Zimmer sowie den SPA-Bereich loben. Wir haben Ihre konstruktive Kritik in Bezug auf die Getränke an der Bar an unsere zuständigen Abteilungsleiter weitergeleitet und hoffen, Sie bald erneut bei uns begrüßen zu dürfen. In der Zwischenzeit wünschen wir Ihnen alles Gute. Liebe Grüße aus Kroatien, Ihr Team im Falkensteiner Club Funimation Borik****