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Aparthotel

El Paraíso de Zacatlán

3.0 star property

Choose dates to view prices

In the heart of Zacatlán, El Paraíso de Zacatlán welcomes you with a vibrant atmosphere. Enjoy stunning views from the terrace, playtime at the playground or unwind in the garden. With free WiFi and laundry facilities available during your stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Outdoor space
  • Breakfast available

Room options

View all photos for Family Apartment, Multiple Bedrooms, City View (9 PAX)

Family Apartment, Multiple Bedrooms, City View (9 PAX) | Bathroom | Shower, hair dryer, towels, soap

Family Apartment, Multiple Bedrooms, City View (9 PAX)

Highlights

Garden
Separate dining area
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Plasma TV
  • City view
  • 109 sq m
  • 2 bedrooms
  • Sleeps 10
  • 1 King Bed, 3 Queen Beds and 1 Double Bed

View all photos for Family Apartment, Multiple Bedrooms (10 PAX)

Family Apartment, Multiple Bedrooms (10 PAX) | Games room

Family Apartment, Multiple Bedrooms (10 PAX)

Highlights

Garden
Soundproofed
Heating
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Plasma TV
Down duvet
  • Garden view
  • 139 sq m
  • 3 bedrooms
  • Sleeps 10
  • 3 Queen Beds, 1 Double Bed, 2 Single Beds, 1 King Bed and 1 Single Murphy Bed
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About the area

Located in Zacatlán, El Paraíso de Zacatlán is near a boardwalk. Bone Alley Murals and Zacatlán of my Memories are notable landmarks, and the area's natural beauty can be seen at Quetzalapan Falls and Tuliman Waterfalls. Temple of San Pedro and Ex-Convent of San Francisco are two other places to visit that come recommended. Visit our Zacatlán travel guide
View more Aparthotels in Zacatlán
Map
Calle Josefa Ortiz de Dominguez, Lote 29, Mz 03, Zacatlán, PUE, 73310

What's nearby

  • Bone Alley Murals
    8 min walk - 0.8 km
  • Zacatlán of my Memories
    10 min walk - 0.9 km
  • The Murals of Zacatlan
    12 min walk - 1.0 km
  • Canyon Viewpoint
    12 min walk - 1.0 km
  • Floral Clock
    17 min walk - 1.5 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    124 min drive

Restaurants

  • Barbacoa El Horno
    13 min walk
  • La Reliquia Cafe De Bistro
    14 min walk
  • Restaurante La Barranca
    10 min walk
  • Casa Lucila
    16 min walk
  • La Casa de la Abuela
    14 min walk

About this property

El Paraíso de Zacatlán

This aparthotel features self parking, a microwave in a common area and concierge services. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site. Each apartment features free WiFi, a private garden and a kitchenette with a fridge. Guests can appreciate conveniences, such as an electric kettle and a rice cooker, and other amenities include a minibar and a plasma TV. Housekeeping is available once per stay.
El Paraíso de Zacatlán offers 2 accommodations with minibars and rice cookers. Beds feature down duvets. Accommodation at this 3-star aparthotel has kitchenettes with full-sized fridge/freezers and kitchenware and utensils. Bathrooms include a shower and hairdryers.

This Zacatlán aparthotel provides complimentary wireless Internet access. Plasma televisions are featured in guestrooms. Microwaves, an iron/ironing board and hairdryers can be requested. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at El Paraíso de Zacatlán are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (MXN 40 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Baby bath
  • Children stay free (see details)
  • Children's books
  • Children's games
  • Free cot
  • Playground

Kitchenette

  • Blender
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Ice maker
  • Microwave
  • Rice cooker
  • Water dispenser

Dining

  • Daily continental breakfast available 8:30 AM to 11:30 AM for a fee: MXN 60 for adults and MXN 50 for children
  • Minibar
  • Room service

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace
  • Yard

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: MXN 70 per pet per night
  • Deposit: MXN 70 per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • In-room accessibility
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Hair salon
  • Housekeeping (once per stay) (for a fee)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 units
  • Garden
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: 10-per cent of room rate for check-in between 10:30 PM and 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Turn off the lights and return the keys

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 70, per pet, per night, plus a deposit of MXN 70 per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 60 for adults and from MXN 50 for children
  • Self-parking fee: MXN 40 per night
  • Pet deposit: MXN 70 per night
  • Pet fee: MXN 70 per pet, per night
  • Late check-in fee: 10 per cent of room rate for check-in between 10:30 PM and 1:00 AM
  • Housekeeping fee: MXN 150 per day; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1212080040

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

El Paraiso Zacatlan
Zacatlan El Paraiso de Zacatlan Apartment
Apartment El Paraiso de Zacatlan
El Paraiso Zacatlan Zacatlan
El Paraiso de Zacatlan Zacatlan
El Paraiso Zacatlan Apartment
El Paraiso Apartment
El Paraiso
Apartment El Paraiso de Zacatlan Zacatlan
Zacatlan El Paraiso de Zacatlan Apartment
El Paraiso Zacatlan Apartment
El Paraiso Zacatlan
Apartment El Paraiso de Zacatlan Zacatlan
Apartment El Paraiso de Zacatlan
El Paraiso de Zacatlan Zacatlan
El Paraiso Apartment
El Paraiso Zacatlan Apartment
El Paraiso Apartment
El Paraiso Zacatlan
El Paraiso
Apartment El Paraiso de Zacatlan Zacatlan
Zacatlan El Paraiso de Zacatlan Apartment
El Paraiso de Zacatlan Zacatlan
El Paraíso de Zacatlán Zacatlán
El Paraíso de Zacatlán Aparthotel
El Paraíso de Zacatlán Aparthotel Zacatlán

Frequently asked questions

Is El Paraíso de Zacatlán pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 70 per night and a fee of MXN 70 per pet, per night.

How much is parking at El Paraíso de Zacatlán?

Self-parking is available for MXN 40 per night. Limited spots are available.

What time is check-in at El Paraíso de Zacatlán?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available from 10:30 PM to 1:00 AM for a fee of 10%.

What time is check-out at El Paraíso de Zacatlán?

Checkout is at noon.

Does El Paraíso de Zacatlán provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at El Paraíso de Zacatlán?

Some rate plans available at this property are all-inclusive.

Where is El Paraíso de Zacatlán located?

Situated near a boardwalk, this aparthotel is within a 15-minute walk of Bone Alley Murals and Zacatlán of my Memories. Ex-Convent of San Francisco and Temple of San Pedro are also within 1 mi (2 km).

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Reviews

El Paraíso de Zacatlán Reviews

8.2

Very good

9.4

Cleanliness

9.2

Amenities

9.0

Property conditions & facilities
Rating 10 - Excellent. 10 out of 20 reviews
Rating 8 - Good. 6 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 2 out of 20 reviews

Reviews

10/10 Excellent

Next vacation

Liked: Cleanliness, room comfort, communication

Great stay!

Great staff and place!!
Stayed 1 night in Nov 2023

10/10 Excellent

Dulce Gabriela Ibarra

Liked: Cleanliness, amenities, property conditions & facilities, communication
Es un lugar tranquilo, todo esta relativamente centrico, las instalaciones super cuodadas, tienen lo mecesario para pasar unos dias bonitos. Definitivamente una exelente opción.
Stayed 2 nights in Dec 2025

6/10 Okay

Maria del Pilar

Liked: Cleanliness, communication
El lugar es promedio, no está en una zona linda, hay que caminar más de 20 minutos para llegar al centro. Muchos perros callejeros. La comunicación buena y amables en el trato.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karla Ivette

Liked: Cleanliness, room comfort, communication
Buena ubicación, cómoda y limpia.
Stayed 3 nights in Jul 2025

8/10 Good

luis Manuel Alvarez

Liked: Cleanliness, amenities, property conditions & facilities, communication
Esta muy . Limpio cómodo y céntrico.
Stayed 1 night in Nov 2024

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
El lugar es amplio, cuando habia algun inconveniente lo solucionaban , siempre atentos y amables , hay transporte que te deja cerca del lugar y también llegas al centro caminando, pasas por los murales y el mirador , muy recomendable el lugar

2/10 Terrible

Jonathan Emmanuel

Liked: Cleanliness, room comfort
Disliked: Communication

El peor lugar para hospedarte

Las instalaciones son buenas pero es lo unico bueno de este lugar: 1. Me llaman y me mandan whatsapp para pedirme que pague desde antes o si no cancelan mi reservacion, algo que ningun otro lugar ha hecho 2. Me dicen que hubo un problema con el pago y me exigen que mande captura de mis movimientos de mi tarjeta o estado de cuenta y me tienen esperando en recepcion sin poder pasar 3. Le tomaron foto a mi identificacion sin mi permiso 4. La señora de recepcion siempre esta estresada y mas que darte la bienvenida parece que te esta dando capacitacion para trabajar en una empresa barata, ademas es muy ensimosa 5. No habia toallas para secarse las manos y el agua caliente dejo de caer de repente y no pude bañarme 6. En la noche habia ruidos no se si de los vecinos o de otras personas pero parecia que golpeaban las paredes o el techo Nunca se queden en este lugar, deberian quitarles su permiso para operar y no deberian estar en Hoteles.com
Stayed 1 night in Nov 2023

10/10 Excellent

Karen Thaiz

Liked: Cleanliness, room comfort, communication
Todo perfecto
Stayed 4 nights in Oct 2023

10/10 Excellent

Aldo Fausto

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar, espacioso, buena atención.

8/10 Good

Eduardo

Liked: Cleanliness, room comfort, communication

Opinión buena y mala del establecimiento

Todo muy bien, trato y comodidad , solo un detalle entregan muy tarde la propiedad la salida debe ser a las 14:00 hrs puntual y limpieza rápida, nos entregaron a las seis de la tarde , deben ser estrictos con la salida para no afectar a los huéspedes que entran al día siguiente aparte de que te restan tiempo en la estadía, la comunicación es excelente, trato igual , sólo ese detalla que siento que deben atender urgentemente
Stayed 1 night in Nov 2022

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente lugar muy familiar con una atención y amabilidad insuperable
Stayed 2 nights in Feb 2022

10/10 Excellent

Anita

Liked: Cleanliness, room comfort, communication
Fue perfecto
Stayed 4 nights in Jan 2022

8/10 Good

Alfonso Ivan

Liked: Cleanliness, room comfort, communication

Agradable estancia.

Es un buen lugar, bonito, cómodo, accesible, con buena ubicación, buena y constante atención por parte del personal; el único detalle es el estacionamiento, solo hay lugar para dos o máximo tres autos pequeños (en el establecimiento), lo cual obliga a, si no hay lugar, pagar una pensión o dejar el auto en la calle.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lo que más me gusto La ubicación El precio Y La Atención
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
El lugar es muy acogedor y super práctico, el personal es muy amable y atento, tuvimos un inconveniente con el calentador de agua pero nada que no pudiera resolverse
Stayed 2 nights in Mar 2021

10/10 Excellent

ANA LAURA

Liked: Cleanliness, room comfort, communication

Regresaré sin duda

Excelente atención, el departamento es amplio, cómodo, con los servicios básicos y el plus el calentandor que fue muy util en nuestra estadía. Los alrededores excelentes, encuentras comidas típicas del lugar a bajo costó, además, hay una carnicería y pollería cerca, por si prefieres cocinar. Hay dos panaderías, ampliamente recomendable la que está a un costado del hotel. Por otra parte, puedes llegar caminando al Centro y a los murales, para que no pagues estacionamiento o taxi, queda a 15 minutos al centro caminando.
Stayed 2 nights in Nov 2020

10/10 Excellent

Gustavo

Stayed 1 night in May 2024

2/10 Terrible

Sandor Juan B

Stayed 1 night in Dec 2023

8/10 Good

Britany vanesa

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2023

4/10 Poor

Felix

Disliked: Room comfort, communication
Stayed 1 night in Aug 2023