"Very clean and comfortable room! The one thing that sucked as they had the windows open when we arrived (in February!) and our room was FREEZING and it took quite a while to get it warm. There were great bathroom amenities, although the shower conditioner was actually just more soap when I put it in my hair. I thought I had breakfast included when I booked but was told I did not so we didn't try the breakfast as we found it quite a high price (almost 17 GBP, which is about $35 per person). The staff were not the most helpful, kind of didn't give much direction and when we called about extra pillows (there was specifically a card in the room saying we had pillow options) we were ignored the first time, called 30 minutes later and told there weren't really options and he just brought us 2 more. The location is pretty walkable to York's main sites and there's enough room to pull a car up for loading/unloading."
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