"Perfect staff throughout.
Rooms are comfortable. Garden is nice.
Breakfast is good but a little pricey I would say for what you get. Spread a little poor. But staff will get you anything you require."
"I was attending The Greatest Gathering in Derby, so I needed somewhere to stay. Leaving it to the last minute like I usually do, there weren't many places left that were a) cheap, and b) within easy reach of Derby. This hostel was a lot better than I thought it would be: Joe was very helpful from the moment I arrived, showing me around and explaining everything carefully. My room was nice and secluded, and the bed was comfortable. The decor is nice and colourful, and the rooms have themes, which...
"From the start to the end of our stay it was amazing. We could store our luggage and go away until the check in time. When we arrived back our luggage was even put into our apartment. The apartment was a home away from home with everything you would need, teas, sugar, sachets of milk, washing up liquid, sponge, tea towel. fluffy towels, shamppo, conditioner, hand-wash and body wash.
David was so welcoming and friendly every we saw him.
This will now be my go to place to stay when I visit...
"The location is great 7 min walk from main area in town.
Staff were outstanding really went out there way several times to accommodate my needs.
Libby in reception is a credit to you company and really was there for anything I asked for or needed assistance with.
Haven’t got any issues about staying here again."
"Location is convenient to the train station. No reception but management is communicative and helpful. Suite was large and well decorated/equipped. As is sometimes the case, bathroom ventilation wasn’t great so bathroom smelled a little mildewy. Aside from that, room was clean and comfy. Recommend!"
"Brilliant hotel. Stayed for 11 nights whilst volunteering at an event. Ideal location for tram travel and not too noisy despite being on tbe centre. The staff were lovely "
"Overall a good experience. Hotel in the centre of the town, near to theatre and shops. Enjoyed breakfast, all staff pleasant and helpful. Bedroom good although bed was a little uncomfortable."
"Booked an executive room to stay whilst visiting friends, free parking on site was a bonus with bus stop right outside to go into city. Check in efficient and reception team all friendly and accommodating to help with information. Had a nice room at the front of building on first floor, spacious with a lovely big bath and shower. Bar and breakfast area looked comfortable but we didn't use as out and about. Would stay again. "
"Nice hotel, got some great parts done ok parts.
Check in on Saturday was very slow. Not sure why, but it took 25 mine to get checked in as some customers ahead of us, seemed to take forever to get resolved. Not sure why that was, staff, systems, or booking issues... Who knows, but with only 2 people before us, 25 mins is not great.
The hotel is nice though,service is good, rooms are good, no real complaints. The lifts are very slow though and we thought they would break at any...
