"I had a comfortable stay at the Quest Preston; they provide all necessary stuff in the room and kitchen. It is so convenient. The staff make you feel welcome and are helpful throughout the stay. Good location—close to everything.Expedia offered an awesome deal, which made it worth it!"
"Booked 2 rooms at this resort on Expedia. Requested connecting rooms. Reached the resort late evening and was given rooms next to other but not connected. Room 1 with 2 single beds , a bathroom with nice separate shower and Tub. Separate Living room with great view.
2nd room was a kind bed, Accessible Bathroom. DISGUSTING with stains and hair. No separate shower just a curtain. We complained the front desk and the manager was polite enough to disinfect the bathroom. But it felt like staying...
"I hav unpleasant experience abt this hotel.
Pros : decoration looks nice, clean, well equipped, front is helpful.
Cons : I stayed at room 105
1. After check-in, electronics in the room was not working. I called house keeping, she said impolitely did I open any door. I said no, her voice sound frustrated and said I should check if door is open and wait 5 min till she comes down. I've waited 30 min but no one showed up so I asked front desk to help and wait for another 30 min before problem...
"The manager is lovely, saw us parked out front before our reservation time and came to check on us and see if we were meant to be there, informed us we could check in early and was extremely polite.
The room is clean, has all the essentials, has a nice little view from the window and is easy to locate.
We were anxious as we're a group of teen-young adult aged people and didnt know how we would be received, the manager didn't judge us at all and even reassured us of how safe the property is."
"A small hotel with good facilities and close to the airport. Nice staff, small clean room (with microwave) and shuttle service. Will stay here again on my next trip."
"The best part of this hotel is its location which is only 5-10 minutes walking to Central Melbourne!
The room is small however clean and bed is very comfortable!
Laundry facility is also available for guests.
Staffs are fantastic! Parking is available on premise at 25AUD per day."
