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"I took the family (wife and three teenage children) and we stayed for 2 nights in single room with 2 king size beds. Overall it was a very comfortable stay and both the buffet breakfast and dinner were nice. The shuttle bus to the train station in the morning made it easier to travel to see the sunrise, and with the hotel located in the centre of the park, it was close to all the main walks. The hotel appeared a bit outdated, even though we were in the modern building. One disadvtange was the bath room was open style and it would have been nice to put a door or blinds. Apart from that, I would highly recommend this hotel to anyone traveling to Alishan. As an aside, the hotel organise a private taxi to pick us up from Chiayi to Alishan Hotel, and then from the Alishan hotel to our next destination in Tainan. The driver was excellent and very knowledgeable of the Alishan area, with many good recommendations. "

"Good location right on the lake and free bikes to use and the bike path is in front of the hotel. Our room has the lake view with a balcony, great view for sunset and sunrise. The room is spacious with a Japanese style sitting room that can be completely closed. The bathroom has an onsen style hot tub. The breakfast was average. Highly recommended"

"Excellent experience"

"It was absolutely incredible. Great facilities, delicious food. The staff were unbelievable. I'd highly recommend this hotel. "

"This place is amazing! Love the staff. Love the facilities. "