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"Clean room, staffs are friendly but not much choice for food in room service."

"Good sized rooms, good breakfast and great views over the lake"

"Reception was very friendly and everything is clean."

"We had an excellent experience at the Holiday Inn Express Hangzhou East Station by IHG. The location couldn’t be more convenient, it’s just a short walk from Hangzhou East Station, which made arriving, departing, and getting around the city incredibly easy. Despite being so close to a major transport hub, the hotel felt calm, safe, and well‑designed for travellers. The breakfast was another highlight. There was a wide variety of options each morning, from Chinese dishes to Western favourites,...

"Glad to be upgraded to larger rooms with balconies facing the riverside. Adequate facilities inside the rooms. Nice and quiet environment. Helpful front desk personnel. Value for money high-tea set and nice breakfast buffet. Modern luxury hotel highly recommended."

"Everything okay"