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Sheraton Wuxi Binhu Hotel

5.0 star property
Lake Tai views create a peaceful backdrop for spa treatments and culinary delights at this hotel where three restaurants serve memorable meals

Choose dates to view prices

Located near Lake Tai, Sheraton Wuxi Binhu Hotel offers luxury with three restaurants and a bar. Guests can relax in the sauna or book massages and body scrubs at the spa. The hotel features an indoor pool, fitness classes, and convenient dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Sheraton Wuxi Binhu Hotel have a pool?

Yes, this property has an indoor pool.

Is Sheraton Wuxi Binhu Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Wuxi Binhu Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Wuxi Binhu Hotel?

Check-in start time: 2:00 PM; check-in end time: noon.

What time is check-out at Sheraton Wuxi Binhu Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Sheraton Wuxi Binhu Hotel located?

Located in Bin Hu District, this luxury hotel is 2.9 mi (4.6 km) from Lake Tai and 7.5 mi (12.1 km) from Three Kingdoms City. Lingshan Grand Buddha is 16.3 mi (26.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 63 out of 130 reviews
Rating 8 - Good. 52 out of 130 reviews
Rating 6 - Okay. 10 out of 130 reviews
Rating 4 - Poor. 4 out of 130 reviews
Rating 2 - Terrible. 1 out of 130 reviews

Reviews

Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is really good, everything is great
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Yiwei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful foyer and modern deco. Staffs were lovely and helpful. Room service was excellent and prompt.
Stayed 10 nights in Jul 2024
Verified

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Rooms are clean but the staff has limited English and can help with tourist recommendations, ie restaurants, tours, etc
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

CHANG-LUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely consider coming back in the future
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Nandita

Liked: Cleanliness, staff & service, property conditions & facilities
Overall Good
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Nandita

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Nandita

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

FONG WAI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Old Chinese Style Hotel

My room is stinky and noisy. There is a machine turning on all day. Food smell all around my room. Disastrous. Using the brand Sheraton doesnt mean quality. The restaurant does not have much food available. Have 4 bottles of black pepper but no salt. Black pepper only 10% filled. It is very impolite to ask us to pay at the start of the main course and I had to turn down. This was annoying and I expect better for a 5* hotel. Terrible experience. Staff training is needed.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Hyemin

Liked: Cleanliness, staff & service, amenities
깨끗
Stayed 1 night in Jan 2026
Verified

8/10 Good

HIROAKI

Liked: Cleanliness, staff & service
所々に古さを感じるが、清潔に保たれている。 ワンダプラザが近いため、食事や簡単な買い物も便利。
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Hideki

Liked: Cleanliness, amenities, property conditions & facilities
トイレにウォシュレットがない
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Ye

Liked: Cleanliness, staff & service
na
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Todo muy bien
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Chiashen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地鐵出口就是洒店，步行用餐購物非常方便。 洒店的管理良好，員工服務良好。 面向惠山景觀開闊。
Stayed 3 nights in May 2024
Verified

6/10 Okay

chain inc

Liked: Staff & service, room comfort

노멀한 호텔

여러번 묵었던 호텔이라 별 다른 느낌은 안 들지만, 리모델링 할 때 되지 않았나 싶습니다. 가격 대비 그닥...
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
隣にショッピングモールもあり 生活が楽でした ホテルも高級感バッチリ 良かったです
Stayed 6 nights in Aug 2023
Verified

10/10 Excellent

chain inc

Liked: Cleanliness, staff & service, room comfort
객실 리모델링 할 때가 될 것 같네요
Stayed 2 nights in Mar 2023
Verified

8/10 Good

PINGXING

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ対応がよく満足です。温水便座があればなおさら良いです。
Stayed 1 night in Mar 2023
Verified

6/10 Okay

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t buy breakfast

Breakfast was terrible again- I have tried breakfast several times now and each time the selections are COLD. It does not matter what time you arrive 7,8,9 am American situation. Service inside breakfast marginal at best. My photo each item COLD. Otherwise hotel, room, check in/out, location all good.
All items taken at buffet COLD.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Yeo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my choice of stay whenever I come to Wuxi. I like the comfort of the room, good breakfast spread, and friendly staff. Good value for the price I pay.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glen China

My stay was comfortable and beat due to location and easy to subway and RR station. Also optional shopping and near by coffee.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always good to stay here!

It's a first class place to stay in Wuxi!
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is close to the metro station. Easy to arrive. The exhaust fan didn't work, need to call the staff the fix it.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

喜来登酒店住宿点评

房间干净 前台服务不错 有问题及时解决 大堂厕所不干净 有待提高
Stayed 1 night in Mar 2019