Everytime go to Wuxi, I always stay at this hotel.
First of all , it is grate advantage to be able to enjoy the same quality as Hyatt hotels in other place at a low price.
Hotel rooms are very nice and clean. The hotel is very quiet and clean staff is very friendly and attentive. Restaurant are not as good as they should be. Other than that the hotel is very to stay at
The restaurant staff was not properly trained. My dons packet was spoiled due to fish gravy careless over it. Other than that, it is a great stay.
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
ji yeong
26 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Very noisy. I am not sure if it was kareoke or the bar but piano and music sounds super loud every night until midnight or past midnight. I stayed in floor 45.
The room and facility is good. But the guest service is quite poor, especially front desk staff. In fact, my deposit is not refunded yet although I checked out 3 days ago Oct.5.
Could barely breath!
The air con was set at 25 and with the windows being totally sealed it was difficult to sleep at night. they provided a separate fan but for a supposed 5 star hotel seems ridiculous you cant control the heat to suit your own needs
Checking in was very low efficiency and the room soundproof was very very bad so that we were always waken up by next door.
it takes very long to get deposit back although they promised they would return it to me right away but I haven’t received it after 1 working day I left.
I had a very pleasant stay at Hyatt Regency Wuxi. It is in the center of Wuxi close to most places of interest to us. The service is impeccable. All the staff we met were informative, helpful and courteous.