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Crowne Plaza Wuxi City Center by IHG

5.0 star property
Five restaurants serve delicious meals at this family-friendly hotel where guests can enjoy hydrotherapy treatments and express check-in for maximum convenience

Choose dates to view prices

Crowne Plaza Wuxi City Center, in Liangxi District, offers a convenient retreat with five restaurants and on-site shopping. Enjoy the indoor pool, spa hydrotherapy, or coffee at the café while kids play in the playground.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿2,178
฿2,540 total
includes taxes & fees
3 Jun - 4 Jun

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About this property

Crowne Plaza Wuxi City Center by IHG

  • Luxury family-friendly hotel near Wuxi Museum
  • Located close to Nanchan Temple Antique Market and Sanyang Parkson, Crowne Plaza Wuxi City Center by IHG provides a terrace, shopping on-site and a coffee shop/cafe. Treat yourself to a body treatment, aromatherapy or a body scrub at the on-site spa. Make sure that you enjoy a meal at the 5 on-site restaurants, including breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), express check-out and express check-in
    • Tour/ticket information, a gift shop and multilingual staff
  • Room features
  • All 400 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
  • More amenities include:
    • Down duvets and rollaway/extra beds (surcharge)
    • Bathrooms with rainfall showers or deep-soaking baths plus free toiletries and hairdryers
    • LCD TVs with cable channels and DVD players
    • Coffee/tea makers, daily housekeeping and desks

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The price is ฿2,591
฿2,746 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: CNY 250.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Crowne Plaza Wuxi City Center by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Wuxi City Center by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Wuxi City Center by IHG on 3 Jun 2026 start from ฿2,178, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Wuxi City Center by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Wuxi City Center by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Wuxi City Center by IHG?

Check-in start time: 2 PM; check-in end time: 12:30 PM.

What time is check-out at Crowne Plaza Wuxi City Center by IHG?

Checkout is at 11:30 AM.

Where is Crowne Plaza Wuxi City Center by IHG located?

This family-friendly hotel is located in the city centre, within 2 mi (3 km) of Wuxi Museum and Nanchan Temple Antique Market. Center 66 and Sanyang Parkson are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

8.0

Location

8.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 33 out of 79 reviews
Rating 8 - Good. 29 out of 79 reviews
Rating 6 - Okay. 13 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 2 out of 79 reviews

Reviews

Verified

10/10 Excellent

Van

The staff was great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

LAKMAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a business trip and the hotel made my stay comfortable.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jiewei

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staffs are very helpful. I liked the view from my room.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Justus

Liked: Staff & service
Good for the price. Lobby and some areas may been some renewal
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch room, wifi worked, nice desk, upscale bathroom with both bath and shower, included rain forest nozzle. Staff is very friendly, usually greeting you with a smile and saying "Good morning," even when just walking by. No gift shop. Nice selection of sandwiches, sodas when going out for the day. Lucas, the concierge, was awesome. He knew I like Diet Coke and made sure I had one before leaving on a tour. The bar/cafe is iffy--for me. Live music, very loud, and hardly anyone in the cafe ... I think the music drives people away. It did me! I didn't want to have a nice drink and meal with that music pounding in my ears!! So I went elsewhere. But overall, top notch place, and great staff, with a working knowledge of English.
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Lerusha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GOOD FOR BUSINESS

Good stay, clean, neat and convenient.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
打掃衛生非常不行 很明顯看出沒有換床單 連上一個客人在床上吃的紫菜碎都可以留下來 自助餐食物也太少了
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Hejian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent, except no power = nothing worked for more than 2 hours on Monday. Waited more than 30 min. for an elevator.
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Lap Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店感觉比较旧，灯光有点昏暗但气氛不是很好。Coffee Shop的甜品一般。
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

出差無錫好選擇

客房/飯店清潔度：好，床鋪很好睡 服務品質：好，前台可以再零活一些。 飯店設施：好 飯店位置：安靜
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Fengyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不错

国庆期间住客很多，但客房隔音很好，室内很安静。行政套房比较宽敞，视野也不错。
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Kwok Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
各方面都很滿意，唯獨是房間的電源位不足，當我需要燙衫時，要將燙衫板搬到近書桌位置，有點不方便
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Mixed experience: not sure if I would stay again.

This is considered a "5 star" hotel in China. For a large international brand, there were issues: 1. Front desk staff was friendly and helpful, with most speaking proficient English. Sven was especially helpful. 2. Restaurant and wait staff were not as proficient with English. 3. Public areas were looking worn-out/dated. Chairs in restaurants were too low for the tables. 4. Food in restaurants was good, but service was slow. 4. Room service was fairly priced, but repeated things like forgetting silverware, condiments, or incomplete orders made the process not enjoyable. 5. One night, my child had a nose bleed. There was blood on the linens. Upon check-out we found we were charged an extra "cleaning fee" for this. While this type of charge may be common (?) in China, I have never had it happen in Europe, the United States or other Asian countries. For a minor incident over a 9 night stay, I thought this was a bit much. I had never had this happen to me in China before.
Stayed 8 nights in Jul 2018
Verified

10/10 Excellent

Kyungkwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청결하고 조용하고 좋았습니다.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

(๑•ૅㅁ•๑)チェックインで割り込み★

人種差なのでしょうがチェックイン時に、後から来た中国人に割り込みされました。ホテルの人も何も言わなかったです。
Verified

6/10 Okay

BA

Liked: Cleanliness, staff & service

整體還可以的!

其中有些想要評價一下: 1) 早餐, 我訂的雙床間, 但到酒店時, 說房間只包一位早餐, 我覺得滿奇怪的, 我從未試過有酒店會這樣安排, 明明就是訂雙床, 卻只包一位早餐? 2) 冷氣, 從一進房就開冷氣, 但一直都不涼, 直到晚上8點多忍不住打電話去客服, 客服來到才解釋, 每房空調只開通半個小時, 著我等下, 就會涼? 解釋說, 8點前的都是中央通風而已?
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

M.J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goed hotel in Wuxi

Prima hotel, goede service.
Verified

8/10 Good

Colorful

Liked: Cleanliness, staff & service, room comfort

Location location location

Check-in is fast and a room with great view is assigned. Staff is very efficient and nice. The hotel’s decoration is golden tone and it reminds me China’s 1980s’ Canton area vulgarly decorating style. The room is a business suite and equipped with desk, basic business tools such as stapler, paper clips, eraser, etc. Internet cable is also ready. WiFi is free. However, they still use 1980s’ electric kettle and instant coffee. There is no brand name for anything. Location is terrible. It is not too far away from major attractions but public transportation is limited. It is not walking distance to anywhere. Also, because of the one-way traffic next to the hotel, it is very difficult for the local Didi drivers to find where the entrance is. This city has a dedicated lane for bike riders. However, because cars double park so frequently and occupy the bike lane, bike riders often have to risk their life being hit by a car.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

wenjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不错的一次体验！京杭大运河的夜景不错哟
Stayed 1 night in Mar 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
早餐一般，灯光暗，充电插座不足，床头没有电源。不接受国内居民护照为有效证件，很不方便。其他服务还可以。
Stayed 1 night in Mar 2018
Verified

4/10 Poor

thomas

Liked: Cleanliness
Disliked: Staff & service

False advertising

There are multiple problems with this hotel. Most importantly, the rooms we rented were supposed to be 45 square meters large but the truth is that they were less than half the size - clearly false advertising - beware! Relatively speaking, the rooms are tiny. In addition, the service was well-meaning but poor, the restaurants were mediocre, and extra purchases were expensive (a bottle of water was the equivalent of more than $3, a small latte the equivalent of more than $11 ....). I would recommend other hotels in Wuxi that are better.
Stayed 5 nights in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property

Nice hotel. Friendly staff. TV channel selections limited.
Stayed 2 nights in Sep 2017
Verified

6/10 Okay

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too noisy

The guests were really noisy and the hotel isn't maintained well.
Stayed 1 night in Jul 2017
Verified

8/10 Good

Verified traveller

地段不错 比较安静

地理位置还可以 理无锡博物馆还挺近的 周边也有配套的商圈 还有公园可以跑步 就是房间的装修挺老了。
Stayed 1 night in May 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel status

Good hotel food and beer to expensive rooms excellent