Five restaurants serve delicious meals at this family-friendly hotel where guests can enjoy hydrotherapy treatments and express check-in for maximum convenience
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Photo gallery for Crowne Plaza Wuxi City Center by IHG
Crowne Plaza Wuxi City Center, in Liangxi District, offers a convenient retreat with five restaurants and on-site shopping. Enjoy the indoor pool, spa hydrotherapy, or coffee at the café while kids play in the playground.
Located in Wuxi, Crowne Plaza Wuxi City Center by IHG is in the city centre. Travellers eager for a bit of culture can stop by Wuxi Museum, while those who have shopping on the agenda may want to visit Nanchan Temple Antique Market and Sanyang Parkson. Wuxi Yaohan and Center 66 are two other places to visit that come recommended. Visit our Wuxi travel guide
Located close to Nanchan Temple Antique Market and Sanyang Parkson, Crowne Plaza Wuxi City Center by IHG provides a terrace, shopping on-site and a coffee shop/cafe. Treat yourself to a facial, a body scrub or a massage at the on-site spa. Make sure that you enjoy a meal at the 5 on-site restaurants, including breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
You'll also enjoy perks such as:
An indoor pool
Free self-parking
Buffet breakfast (surcharge), express check-out and express check-in
A banquet hall, a reception hall and free newspapers
Room features
All 400 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
More amenities include:
Down duvets and rollaway/extra beds (surcharge)
Bathrooms with rainfall showers or deep-soaking baths plus free toiletries and hairdryers
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Limited on-site self parking
Food and drink
Daily buffet breakfast available 6 AM to 10:30 AM for a fee
2 bars/lounges
5 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Cafe Berlin
Fang Yuan Cantonese
Feng Huang Lobby Lounge
Paulaner Brauhaus
Things to do
Arcade/game room
Free children's club
Full-service spa
Health club
Indoor pool
Playground
Sauna
Shopping
Family friendly
Arcade/game room
DVD player
Free children's club
Indoor pool
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
1,141 square feet of conference space
Business centre
Meeting rooms
Outdoors
Terrace
Full-service spa
Aromatherapy
Body scrubs
Facials
Hydrotherapy
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
More
1 building
22 floors
Ballroom
Banquet hall
Built in 2007
Designated smoking areas
Reception hall
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Deep soaking bathtub or rainfall showerhead
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
DVD player
LCD TV with cable/satellite channels
Pay films
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 12:30 PM
Contactless check-in and check-out are available
Express check-in available
Check-out
Check-out before 11:30 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 250.0 per stay.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Rollaway bed fee: CNY 250.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Property is also known as
Crowne Plaza Wuxi City Center Hotel
Kempinski Wuxi
Kempinski Wuxi Hotel
Wuxi Kempinski
Wuxi Kempinski Hotel
Frequently asked questions
Does Crowne Plaza Wuxi City Center by IHG have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Crowne Plaza Wuxi City Center by IHG?
As of 11 Mar 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Wuxi City Center by IHG on 7 Apr 2026 start from ฿2,011, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Crowne Plaza Wuxi City Center by IHG pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Wuxi City Center by IHG?
Self-parking is free at this property.
What time is check-in at Crowne Plaza Wuxi City Center by IHG?
Check-in start time: 2 PM; check-in end time: 12:30 PM.
What time is check-out at Crowne Plaza Wuxi City Center by IHG?
Checkout is at 11:30 AM.
Where is Crowne Plaza Wuxi City Center by IHG located?
This family-friendly hotel is located in the city centre, within 2 mi (3 km) of Wuxi Museum and Nanchan Temple Antique Market. Center 66 and Sanyang Parkson are also within 3 mi (5 km).
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Reviews
Crowne Plaza Wuxi City Center by IHG Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Top notch room, wifi worked, nice desk, upscale bathroom with both bath and shower, included rain forest nozzle. Staff is very friendly, usually greeting you with a smile and saying "Good morning," even when just walking by. No gift shop. Nice selection of sandwiches, sodas when going out for the day. Lucas, the concierge, was awesome. He knew I like Diet Coke and made sure I had one before leaving on a tour. The bar/cafe is iffy--for me. Live music, very loud, and hardly anyone in the cafe ... I think the music drives people away. It did me! I didn't want to have a nice drink and meal with that music pounding in my ears!! So I went elsewhere. But overall, top notch place, and great staff, with a working knowledge of English.
This is considered a "5 star" hotel in China. For a large international brand, there were issues:
1. Front desk staff was friendly and helpful, with most speaking proficient English. Sven was especially helpful.
2. Restaurant and wait staff were not as proficient with English.
3. Public areas were looking worn-out/dated. Chairs in restaurants were too low for the tables.
4. Food in restaurants was good, but service was slow.
4. Room service was fairly priced, but repeated things like forgetting silverware, condiments, or incomplete orders made the process not enjoyable.
5. One night, my child had a nose bleed. There was blood on the linens. Upon check-out we found we were charged an extra "cleaning fee" for this. While this type of charge may be common (?) in China, I have never had it happen in Europe, the United States or other Asian countries. For a minor incident over a 9 night stay, I thought this was a bit much. I had never had this happen to me in China before.
Check-in is fast and a room with great view is assigned. Staff is very efficient and nice.
The hotel’s decoration is golden tone and it reminds me China’s 1980s’ Canton area vulgarly decorating style. The room is a business suite and equipped with desk, basic business tools such as stapler, paper clips, eraser, etc. Internet cable is also ready. WiFi is free. However, they still use 1980s’ electric kettle and instant coffee. There is no brand name for anything.
Location is terrible. It is not too far away from major attractions but public transportation is limited. It is not walking distance to anywhere. Also, because of the one-way traffic next to the hotel, it is very difficult for the local Didi drivers to find where the entrance is. This city has a dedicated lane for bike riders. However, because cars double park so frequently and occupy the bike lane, bike riders often have to risk their life being hit by a car.
There are multiple problems with this hotel. Most importantly, the rooms we rented were supposed to be 45 square meters large but the truth is that they were less than half the size - clearly false advertising - beware! Relatively speaking, the rooms are tiny. In addition, the service was well-meaning but poor, the restaurants were mediocre, and extra purchases were expensive (a bottle of water was the equivalent of more than $3, a small latte the equivalent of more than $11 ....). I would recommend other hotels in Wuxi that are better.