การตอบกลับจาก Digital Marketing Manager Liz วันที่ 17 ส.ค. 2023
Dear guests, thank you for choosing to stay at Renaissance Wuhan Hotel and for your valuable comments and feedback. Hotel is committed to providing quality service to its guests. Our ambassador will continue to work hard to focus on service and improve guest satisfaction. Thank you again for your stay and we look forward to see you again.
10/10 ดีเลิศ
Peijun
18 มิ.ย. 2023
Peijun
เข้าพัก 1 คืน, มิถุนายน 2023
การตอบกลับจาก Digital Marketing Manager Liz วันที่ 17 ส.ค. 2023
Dear guests, thank you for choosing to stay at Renaissance Wuhan Hotel and for your valuable comments and feedback. Hotel is committed to providing quality service to its guests. Our ambassador will continue to work hard to focus on service and improve guest satisfaction. Thank you again for your stay and we look forward to see you again.
การตอบกลับจาก Digital Marketing Manager Liz วันที่ 17 ส.ค. 2023
Dear guests, thank you for choosing to stay at Renaissance Wuhan Hotel and for your valuable comments and feedback. Hotel is committed to providing quality service to its guests. Our ambassador will continue to work hard to focus on service and improve guest satisfaction. Thank you again for your stay and we look forward to see you again.
10/10 ดีเลิศ
Heng
19 พ.ค. 2023
Heng
เข้าพัก 4 คืน, พฤษภาคม 2023
การตอบกลับจาก Digital Marketing Manager Liz วันที่ 17 ส.ค. 2023
Dear guests, thank you for choosing to stay at Renaissance Wuhan Hotel and for your valuable comments and feedback. Hotel is committed to providing quality service to its guests. Our ambassador will continue to work hard to focus on service and improve guest satisfaction. Thank you again for your stay and we look forward to see you again.
การตอบกลับจาก Digital Marketing Manager Liz วันที่ 17 ส.ค. 2023
Dear guests, thank you for choosing to stay at Renaissance Wuhan Hotel and for your valuable comments and feedback. Hotel is committed to providing quality service to its guests. Our ambassador will continue to work hard to focus on service and improve guest satisfaction. Thank you again for your stay and we look forward to see you again.
10/10 ดีเลิศ
Jun
3 มิ.ย. 2022
Jun
เข้าพัก 1 คืน, มิถุนายน 2022
การตอบกลับจาก Digital Marketing Manager Liz วันที่ 17 ส.ค. 2023
Dear guests, thank you for choosing to stay at Renaissance Wuhan Hotel and for your valuable comments and feedback. Hotel is committed to providing quality service to its guests. Our ambassador will continue to work hard to focus on service and improve guest satisfaction. Thank you again for your stay and we look forward to see you again.
การตอบกลับจาก Digital Marketing Manager Liz วันที่ 17 ส.ค. 2023
Dear guests, thank you for choosing to stay at Renaissance Wuhan Hotel and for your comments .Your feedback is very important to the hotel, hope you can call the hotel switchboard at any time, we are looking forward to further communication with you. Our ambassador will continue to work hard to focus on service and improve guest satisfaction. Thank you again for your feedback and look forward to your visit again.
การตอบกลับจาก Digital Marketing Manager Liz วันที่ 17 ส.ค. 2023
Dear guests, thank you for choosing to stay at Renaissance Wuhan Hotel and for your comments .Your feedback is very important to the hotel, hope you can call the hotel switchboard at any time, we are looking forward to further communication with you. Our ambassador will continue to work hard to focus on service and improve guest satisfaction. Thank you again for your feedback and look forward to your visit again.
Easy to access downtown, convinient health club and good restaurant.
I will suggest this hotel to my co-workers if they needed to book hotel while business trip.
Jinwoo
เข้าพัก 2 คืน, กรกฎาคม 2019
4/10 แย่
ผู้เข้าพักจริง
5 พ.ค. 2019
ชื่นชอบ: ความสะอาด
Big disappointment, please stay elsewhere
- Room was dated and not 100% clean.
- Room service was disappointing.
- The property is located in the middle of nowhere with a construction site next to it.
- No warm welcome at check-on.
- Concierge don't have solid info about the East Lake ('just tell the driver you want to go to East Lake, they all know where it is.').
- Ladies who work at the lounge are the only thing that was nice about my stay, but it's not good enough. Food at lounge was lukewarm, unrecognisable with heavy sauce, and lack of vegetarian option.
I am a loyal customer of Renaissance but this one really let me down.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มีนาคม 2019
การตอบกลับจาก Digital Marketing Manager Liz วันที่ 17 ส.ค. 2023
Dear guests, thank you for choosing to stay at Renaissance Wuhan Hotel and for your comments .Your feedback is very important to the hotel, hope you can call the hotel switchboard at any time, we are looking forward to further communication with you. Our ambassador will continue to work hard to focus on service and improve guest satisfaction. Thank you again for your feedback and look forward to your visit again.
6/10 พอใช้
Kok Boon
13 เม.ย. 2019
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
I have requested a non-smoking room in my reservation but it turns up they have only smoking room for me. The manager do not offer any compensation or helps to solve the issue. Breakfast is good. Hotel already passed it good days and need renovations. Good location. They need to improve the hospitality
Why I booked the King bed room but the hotel arranged twin beds room.
Jacky
เข้าพัก 1 คืน, เมษายน 2019
การตอบกลับจาก Digital Marketing Manager Liz วันที่ 17 ส.ค. 2023
Dear guests, thank you for choosing to stay at Renaissance Wuhan Hotel and for your comments .Your feedback is very important to the hotel, hope you can call the hotel switchboard at any time, we are looking forward to further communication with you. Our ambassador will continue to work hard to focus on service and improve guest satisfaction. Thank you again for your feedback and look forward to your visit again.
Nice B’fast, nice room crevice, good location.
Porter asked for tip, it’s not common in China.
Room is quite dry and hot, you can’t adjust the air conditioner or open the window.
The hotel feels a little aged,but makes up by having huge rooms and huge bathrooms. The staffs are also very friendly, I even got a birthday cake sent to my room by the hotel which was a pleasant surprise. The hotel is also about 3 blocks away from the subway station, so not bad. The hotel is also close to the DongHu lake and its parks, great escape for summer!
We had a great stay in the hotel and a wonderful experience in Wuhan. I recommend staying in this hotel 3 or more nights in order to enjoy all the city can offer you as a tourist.
호텔 종업원들의 친절함이 정말 좋았습니다. 중국현지이지만 모든 호텔내의 근무원들께서는 영어가 가능하였고 심지어 입구 차량에 들어올때부터 안내하시던 분이 영어가 가능하여 마지막날 공항가던날 택시기사에게 중국어로 우리가 가야할곳에 대해서 중국어로 말씀해 주셨습니다.
위치도 너무좋아 주변에 큰 마트가 있었고 쉽게 찾아가서 물건도 살수 있었습니다.
그리고 식당가도 걸어서 5분이내에 있어서 현지 음식을 찾아서 사먹기가 너무 편리 했습니나.
아울러 신세계백화점 같은 쇼핑시설도 가까이 있어서 너무 좋았습니다.
호텔내 식당도 아주 훌륭해서 음식에 대해서도 만족할수 있었고
서비서도 너무 좋았습니다.
클럽라운지 계신분들의 친절함에 감동도 받았습니다
4박 5일 있는동안 정말 즐거운 시간을 보냈던것 같습니다.