DO NOT STAY AT THIS HOTEL
The photos and descriptions are not accurate- the property is rundown, damp, is not secure and judging by the locked fire doors is operating illegally.
You are required to leave the hotel by 9am or face a fine of £10
The reception area is full of junk, the front door is kept locked and is accessed by ringing a mobile number or waiting for a shabbily dressed man to arrive. There are only a small number of rooms actually used - one of the rooms offered to us did not have functioning lights.
The property has issues with damp - there was a damp spot in the ceiling in one of our rooms and further evidence of damp in the corridor.
The facilities are basic - you get a small bar of soap and 1 toilet roll in the bathroom, there is a kettle only . no cups or tea/coffee/milk.
On inspecting one of the beds there was a beetle under the cover and there were stains (looked like blood) on the sheets and mattress topper.
We did not feel safe at this property- we were the only guests at the hotel - the car park was deserted and run down, the reception is not manned, the fire escape was locked, the window hardware was broken, the doors were locked with a Yale lock from outside there were bedsheets rolled up in corridor at 7:30pm there was vacuum cleaner and other items against wall where the damp damage was possibly placed there to cover it up, there were people’s belongings on window cills along corridor.
We left after 10 minutes!
First of all we had to deal with a person by the name of John who didnt even want to listen to us, saying that he can only assist us around 17H00 until 20H00 and he said we can go and do refund, knowing that your policy doesn't allow to give back a refund. We didn't stay or spent a night there we had to go and book somewhere else. I'll never even recommend someone to go there. The place outside is not impressive not the same as advertised. I'll rather sleep in my park at any parking bay than sleeping in that place. As we speak my money is gone for something that I didn't enjoy, I don't know why Expedia is associating with such places I trusted you guys but now I think I must rethink about you guys as well.
Room is outdated, uncomfortable bed, not as stated in ad. Owner would not give a key for the front door had to call him to be let on. Holes in the walls. Cold shower. Dirty linen left in hall for days.
It was cold, damp, bathroom smelt, door was a yale lock which had no key so had to take my stuff with me when I went out. Someone walked into my room while I was in the shower! And when I got back at night there was techno music blaring out and shouting from next door!
Please read the other reviews.
I don’t want to seem like I’m the type to moan but wow... where do I start,
I pulled to to the hotel and parked (mine was the only car) and saw a note on the door asking to ring a number to get in to reception, I did.
A small man came who wasn’t making much sense but got me checked in.. started being funny with how cheap I got my room for and then asked me to fill out a form while telling me that if I leave the hotel in the evening I have to call the number again to get back in, but if it was after 9pm I wouldn’t be able to get In. He then said he would escort me to my room which he started to but then half was there down the hall he stopped and started to talk to me about different series he watches on TV.. this talk went on for (no lies) 20-25 minutes before I finally said “can we go to my room” he let me in the room which was locked by a dodgy looking yale lock and showed me around it where I pretended it was ok, he left and I literally didn’t want to touch anything. The ceiling and walls all had cracks in them and there was a dead spider splatted in one of the ceiling corners, I looking in the bathroom and it was absolutely filthy with yellow stains around the toilet seat and the cabinets were all broken. I pulled off the duvet from the bed and saw little black specs that looked like wildlife on it so I picked my bag up left the building and got in my car (still the only one there) and drove off and booked another hotel.
Room was cold. Hotel was empty.
No food or drink available. Looks to be struggling a fair bit.
Needs a full makeover and for its size, it should be packed.