Initially my arrival was great, until I used the bathroom sink. They are remodeling the hotel and when they attached the sink pipes to the new sink, they forgot to put in a gasket. They weren’t able to fix it that night, so I kept a trash can under the sink to catch the water when I used the sink. The next morning I noticed a hair on the shower wall. I just rinsed it down. I was asked the next day about my check-in by Hotels.com and I gave my honest rating. It was immediately passed on to the hotel manager. She called me to apologize and ask if I’d like to be moved to another room. The maintenance had already been there to fix the pipe, so I declined. She was kindly insistent that she would like to make my stay better and asked if I would consider moving to a king suite with a jacuzzi tub. Initially I declined, saying “wouldn’t you rather have someone pay full price for that room, instead of letting me have it?” She was very nice and told me that she would rather that I enjoy my stay. So they moved me to the suite, which was really nice. She was right! I very much did enjoy my stay and would stay there again if I am ever in Woodward, OK. Even my initial room was super comfortable. The beds and pillows are great. Plenty of room. The bathrooms are great as well. Especially the bathroom with the jacuzzi tub. There was another TV in that bathroom. Thank you for such a great stay!!