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"The 2nd shift ladies were so nice and friendly and very helpful. We wanted one of them to go to the FC Cincinnati soccer game with us but she had to work lol great service. "

" Na"

"It’s a very old hotel. Room was very clean upon arrival. I stayed for a few days I requested housekeeping but never came. Requested clean towels but never came."

"Very easy "

"Thanks"

"This is a 5 star hotel. Everything about it is great!"

"Need to bring Nepresso machine back. Front desk staff were missing. Service in restaurant was slow and forgot about my Espresso drink as I typed my wishes in text. It’s my 6th stay on 2 years. Quality of Service has gone downhill "

"Great place to stay for the Cinci Wine Fest. Elevator to parking garage needs work! "

"Shops are nearby "

"For the price, the stay was excellent. Staff was very kind and the breakfast was good. I had teenage boys with me and there was a basketball court they used, plus a small pond. They were wishing they had their fishing poles. Lol. Perfect place for families!"

"Great room and good breakfast "

"Staff was friendly"

"First, I keep coming back here when I travel to see my parents. Value is outstanding! Big rooms that are a bit outdated, but the bed and pillows are super comfortable. Coffee is outstanding. But the highlight of the trip is the warm welcome from the lady at the front desk! It feels like coming home!"

"We had a great experience and the staff was awesome."

"Sonesta’s staff was very welcoming, quiet, neighborhood and room was clean. "

"Very nice and clean!!"

"Clean rooms great jetted tub"

"Gym was well equipped. Pool was suuuuuuper cold. No one wanted to use it. Even other guests. It was always empty. No parking. Just a head's up, will have to pay daily to park across the street. TV system was buggy. Staff are excellent. I can't praise the staff enough. They were awesome."