โรงแรมใกล้ห้างสรรพสินค้าวูดแลนด์ มอลล์, Grand Rapids

"Room was nice and clean, and the staff were pleasant."

"Very friendly and helpful staff."

"Great hotel"

"I enjoyed a swim before bed, slept comfortably. and appreciated breakfast in the morning."

"I reserved two rooms and was charged for both before we checked in. When we arrived at the hotel, one reservation had been canceled for some reason. Took about a half hour to correct the cancellation. Not sure why this happened. "

"Very clean rooms and property. I love that there is no carpet! The only bad thing was the pillows. They need to be replaced! Very lumpy Anna the filler was rolled up."

"Janar was the best, so friendly and helpful. Thank you!"

"There was a kitchen…but we were not impressed and it felt very unsafe. But overall it was just dirty! We will NEVER consider this property ever again! It feels like there was drugs and prostitution on the premises from the time we walked in!"

"Very clean even with the renovations that were happening. The staff was extremely accommodating of our team, we’d definitely stay here again!"

"Breakfast is not included. Property is a bit more run down than other Doubletrees we have stayed at. Our first room had water spots on the ceiling and potentially mold. We had to be moved the second night because the room above was leaking water in our vent very loudly. There were unfortunately no other available rooms with king beds. "

"Super small. Not a lot to choose "

"Beds were comfortable! But bathroom was missing shampoo and a hair dryer. Breakfast was constantly out of coffee."

"The property was now kept nice at all. There were junked cars in parking lot."

"Yes, it is welcome for pets. I don't have a pet. Staff was friendly. Room wasn't clean to the normal standards dust and dirt on the floor, rod for hanging towels and wash cloths was broke. "

" This hotel is very run down, rooms were old and dirty, mold on the air conditioner, shower was dirty, smelled like must and weed in the hallways. First room was disgusting box springs on both beds were broken, holes in the walls, had to ask for a new room. Second room was slightly better but still not good. I was in the area for an event and all other hotels were booked so i had no other choice but would not recommend this hotel to anyone."

"The staff, and I mean every single one of them was very kind, courteous and genuinely helpful no matter what or when the need arises. My favorite amenity offered is the full breakfast and the kickbacks in the evenings. I am so grateful for these meals as we always travel."

"The hotel has terribly rude staff who overbooked guests and offered no apology."

"Good stay overall. Nice hot breakfast in the morning"

"Well maintained clean "