"The parking was a little challenging unless you had the option to valet park. Not always available, but I found street parking every time. The hotel is amazing! I love it, and have stayed here four times now, passing through Lubbock to drive to Santa Fe, or Fort Worth. I love the beds and the wonderfully decorated rooms. The stocked refrigerator is a great option if you get in late or just need a snack. The courtyard with fire pits, tables, and lots of seating is beautiful at night. Stay out...
"Appreciated that the pool and hot tub were clean and well-kept. The pool was freezing, though, and the hot tub was just warm. However, if you go back and forth, it's not bad lol. Overall, the stay was nice and comfortable."
"Great customer service from the late night attendant to the lady who helped my husband bring my breakfast and coffee up to me in bed. His hands were full and she asked how he was going to operate the elevator and offered to help. Will definitely be back. Thank you to the sweet lady working the Buffett this morning 8/8/25 ❤️"
"I didn't like the fact that the front desk lady at night was very very rude and unprofessional she doesn't need to be rolling her eyes at customers it's a sure way to not have someone not come back and she double charged me and then rudely told me you will get it back whenever I leave I would like to have someone reach out to me asap "
