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"Room was nice, warm and clean. Staff were friendly and happy to help. Would recommend the Swan as a place to stay."

"This was a lovely getaway in a cosy hotel with lovely staff. Everything very clean. Lovely dinner and breakfast."

"On check in we were gifted an upgrade and given the option of two rooms which was quite unexpected. The staff were happy and chatty with us. We had a meal in the Thai restaurant which was really delicious. Nothing really to fault"

"Staff is always very friendly. Room was beautiful "

"Really lovely spot. Well appointed rooms, helpful staff and excellent food in the restaurant"

"We really enjoyed our stay at The Lakes by Yoo. Everything was clean and well designed and the pool and spa facilities were good. Most importantly the staff were welcoming, friendly and helpful. There was a minor issue with our original room so they kindly upgraded us to a suite for our final night, which we weren't able to stay in as we had to leave due to a family emergency, but the gesture was greatly appreciated. We hope to visit again in the future! "

"Friendliness and helpfulness of all the staff."

"Gorgeous location great staff/service, attention to detail and entertainment "