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"A very well run hotel with an eye to detail. Would recommend and would go back in the summer to use the roof top bar and pool."

"We've only ever used the room not other facilities as we are here to visit family. The hotel is a great location. Nice and quiet. Room was comfortable and pillows were great."

"Staff was very pleasant and friendly. Rooms were very comfortable and clean. Good food at restaurant & great central location."

"The room was clean, lots of space "

"Two members of the Portal team consistently impress with friendly courteous welcoming conversation on arrival/departure from Joe. Equalled by welcoming open service from Olga managing breakfast. "

"Fantastic hotel with comfortable Rooms & lovely Spa/pool facilities. Ate at both restaurants and the food was excellent. Staff very courteous and helpful, nothing was too much trouble. Would highly recommend."

"Room was very comfortable and facilities were excellent. Nice shower. Pub was well decorated, felt relaxed and comfortable."

"Room was spotless,never met such a great team of staff here at holiday Inn Runcorn,nothing is too much trouble to make your stay here perfect,they are great X"