Martin was a wonderful host, he was friendly and conscientious about our stay.
The room we stayed in was spacious, clean and of a beautiful finish.
The only issue is a lack of lighting outside when trying to walk down some steps, but this was easily resolved with our mobile phone torch app.
The location of the hotel is great, it is a short distance to the town of Windermere and the train station and an easy 10 minute stroll to Bowness on Windermere where there are plenty of places to eat.
All in all we would stay here again and will be sharing our feedback with family and friends.
Our stay was generally ok but I wouldn’t really recommend this place - it really needs some investment & TLC
The room was generally clean but not dusted thoroughly. The plastic flowers in particular were caked in dust.
Bed was springy and very noisy.
WiFi doesn’t work
Bathroom door kept sticking and was difficult to open from the inside.
There was a leak coming from the back of the sink that was visible from the bedroom. It had stained the wall and carpet.
The towels smelled really musty. I asked the manager for new towels, to which he replied “depends why”... when I explained they were musty he gave me another set but nonchalantly told me these would smell too. Maybe they need to get a new washing machine/dryer if that’s the case?
The managers attitude in general was pretty poor, as we were checking in another guest asked him to turn the heating on. Once she’d gone he then made a snarky comment to me about her.