Good Morning Krupal, Thank you so much for taking the time to share your most recent experience here at the hotel. My sincere apologies for any misstep in service that was encountered. I would love to speak with you regarding the nature of the challenge you encountered. Please feel free to reach out to me directly. Once again thank you so much for your feedback as this is by in large the most important information we can receive from our guests.

Good Afternoon Kami, Thank you so much for taking the time to rate the hotel. My sincere apologies as it appears that we missed the mark with some of your service expectations. We would love to hear more regarding these issues. Please feel free to reach out with additional information? Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Afternoon Ta, Thank you so much for taking the time to review your most recent stay with us. We are so pleased to hear that the location and parking exceeded your expectations. My sincere apologies for the misstep in service as it relates to cleanliness and television challenges. I will work personally with our maintenance and housekeeping teams to ensure that these items are addressed. Once again thank you for taking the time to share feedback as it is by in large the most important information we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Afternoon Laura, Thank you so much for taking the time to review your most recent stay at the hotel. My sincere apologies for the guest whom were violating our strict non-smoking policy. We have addressed this with the guest. Once again thank you so much for your feedback as this is by in large the most important information we can receive. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Afternoon Carla, Thank you so much for taking the time to share feedback from your most recent stay with us. My sincere apologies for the misstep in service regarding the maintenance request. I will use this as a coaching opportunity for the front desk associates. Once again thank you so much for the feedback as this is by far the most important information we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Lisa, Thank you so much for taking the time to share your most recent stay with us! We are so excited to hear that your expectations were exceeded regarding location and our room size. The team and I look forward to welcoming you back very soon! Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Judy, Thank you so much for taking the time to rate the hotel. We are so pleased to hear that your expectations were exceeded. The team and I look forward to welcoming you back very soon. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Sean, Thank you so much for taking the time to rate and review your most recent stay at the hotel. We are pleased to hear that your stay overall was enjoyable and you enjoyed the location. We look forward to welcoming you back to the hotel soon. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Olivia, Thank you so much for taking the time to leave a 10 out of 10 rating on your most recent stay. We are so excited to hear that your expectations were exceeded. We look forward to welcoming you back to Williams, AZ very soon! Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Zhongjian, Thank you so much for taking the time to review your most recent stay with us. My sincere apologies for the misstep in service as it relates to the lack of an elevator. We are going to be renovating the property very soon and you will be excited to know that an elevator is going to be added. In addition currently there is no mask mandate in Williams, AZ. Should those guidelines change we will adhere to them. Once again thank you for your feedback as this is by far the most important information we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning, Thank you so much for taking the time to rate the hotel. We are so pleased to hear that your expectations were exceeded. Once again thank you so much for the 10 out of 10 rating. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Margarita, Thank you so much for taking the time to review your most recent stay with us. We are so pleased to hear that your stay was excellent. The team and I look forward to welcoming you back to Williams, AZ in the future. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Stephanie, Thank you so much for taking the time to rate your most recent stay at the hotel. We are so thrilled to hear that your expectations were exceeded during this time. I will be sure to share this with the team, and we look forward to welcoming you back to the hotel very soon! Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Donna, Thank you so much for taking the time to review your most recent stay at the hotel. We are so excited to hear that you enjoyed every bit of your experience. The team and I look forward to welcoming you back to the property very soon! Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Kimberly, Thank you so much for taking the time to share your experience with others. We are so excited to hear that your expectations were exceeded on every level. The team and I look forward to welcoming you back to the hotel very soon! Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Krishna, Thank you so much for taking the time to share your most recent stay at the hotel. My sincere apologies for the misstep in service regarding in room heating unit and hallway scents. I will be addressing both of these concerns with the appropriate departments to see what can be done to resolve these challenges. Thank you so much again for taking the time share this information as it is the most important feedback we can recieve. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Aaron, Thank you so much for taking the time to review your most recent stay with us. My sincere apologies for the misstep in service as it relates to TV service at the hotel. We are currently working to secure a new provider with a better service. This should be in place by January. Once again thank you so much for your feedback as this is by in large the most important information we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Morning Evan, Thank you so much for taking the time to review your most recent stay at the hotel. We are over the moon excited to hear that your stay was perfect. I will certainly be sharing this with the team as well. We look forward to welcoming you back to the hotel very soon! Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel Near Grand Canyon

Good Evening, Thank you so much for taking the time to rate your most recent stay with us. We are so excited to hear that your expectations were exceeded on every level. The team and I look forward to welcoming you back very soon! Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon

Good Evening Octavio, Thank you so much for your review and rating of the hotel. We are so excited to hear that the location exceeded your expectations. The team and I look forward to welcoming you back to the property very soon! Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon

Good Evening Christian, Thank you so much for taking the time to review your most recent stay with us at the hotel. We are so grateful for the 5 out of 5 rating thank you for the high praise! The team and I look forward to welcoming you back to the property very soon.

Good Evening Gabriel, Thank you so much for taking the time to share feedback from your most recent stay with us. My sincere apologies for the misstep in service as it relates to noise from the public areas and the absence of room service. I am going to share this with the appropriate departments to ensure that moving forward these challenges are addressed. Once again thank you so much for your feedback as it is crucial to our success. Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon

Good Evening Theodore, Thank you so much for taking the time to review your most recent stay with us at the hotel. We are over the moon excited to hear that your expectations were exceeded on every level. The team and I look forward to welcoming you back to the property very soon. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Evening Gerardo, Thank you so much for taking the time to share your most recent experience here at the hotel. We are so pleased to receive a perfect 10 out of 10 rating. Thank you so much for the high praise! The team and I look forward to welcoming you back to the hotel very soon. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Evening Sherri, Thank you so much for taking the time to rate and review your most recent stay at the hotel. We are so pleased to hear that your expectations were exceeded during your stay. Thank you so much for the perfect 10 out of 10 rating. The team and I look forward to welcoming you back to the hotel very soon. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Evening Konni, We are so pleased to hear that you and your fluffy companion enjoyed the stay. Thank you so much for the perfect 10 out of 10 rating as well this is high praise. The team and I look forward to welcoming you back to the hotel soon. Sincerely, Scott Burrell Regional Hotel Manager Ramada by Wyndham Williams/Grand Canyon

Good Morning Sergio, Thank you so much for the perfect 10 out of 10 rating for the hotel. We strive to reach this mark with every guest whom stays with us. The team and I are so excited to see that your expectations have been exceeded. We look forward to welcoming you back to the hotel soon. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Evening Julianne, Thank you so much for the perfect 10 out of 10 rating and review. We are so grateful for your continued loyalty at our hotel. The team and I look forward to welcoming you back for the next 10 years and beyond. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Evening Karyn, Thank you so much for taking the time to review your most recent visit to the property. My sincere apologies for the misstep in service regarding odors. I will personally address this with the team as a coaching opportunity. Thank you again for your review which is by far the most important feedback we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Evening Jiunn-Ming, Thank you so much for taking the time to review your most recent stay. We are so excited to hear that you enjoyed your time at the hotel. The Team and I look forward to welcoming you back to the hotel in the future. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Evening Richard, Thank you so much for the 5 out 5 rating! We are so excited to hear that you enjoyed your stay overall. The team and I look forward to welcoming you back to the property very soon. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Evening Donna, Thank you so much for taking the time to leave us a 10 out of 10 rating! We are so pleased to hear that your expectations were exceeded on every level. We look forward to welcoming you back to the property very soon. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Afternoon Yudovich, Thank you so much for taking the time to rank us a 10 out of 10. We are so pleased to hear that your stay was desirable and exceeded expectations. The team and I look forward to welcoming you back to the property soon! Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Evening Phillip, Thank you so much for taking the time to review your most recent stay with us. It sounds like some aspects of your stay met expectations, but there is room for improvement in other areas. I will personally review mattress comfort with the housekeeping and maintenance teams to improve them. Once again thank you for taking the time to review the hotel. This by in large the most important information we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Buenas tardes Daniela, ¡Muchas gracias por tomarse el tiempo para revisar nuestro hotel! Estamos muy contentos de saber que se superaron sus expectativas. El equipo y yo esperamos poder darle la bienvenida en el futuro. Atentamente, Scott Burrell Gerente Regional de Hotel Gateway Hotel - Cerca del Gran Cañón

Good Evening Sasha, Thank you so much for taking the time to rate our hotel. We are so excited to see that your expectations were exceeded. The team and I look forward to welcoming you back to the hotel on a future visit. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Evening James, Thank you so much for your review of the hotel. My sincere apologies for the misstep in service as it relates to useable storage space in the guest suites. You will be pleased to know that we are planning to renovate the property very soon. At this time we will certainly address your areas of focus. Once again thank you for your feedback as it is by far the most important information we can receive from our guests. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Morning Robert, Thank you so much for taking the time to rate your most recent experience at the hotel. We are so pleased to hear your expectations were met. Should you need to share any additional feedback please don't heistate to contact me directly. Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon

Good Evening Jamie, Thank you so much for rating the property. It appears based on your scoring overall of the hotel that there may be room for improvement. Please don't hesitate to reach out should you wish to provide additional feedback regarding your experience? Sincerely, Scott Burrell Regional Hotel Manager Gateway Hotel - Near Grand Canyon