4/10 แย่
Sabrina, Healy
22 มี.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, สภาพของที่พักและสิ่งอำนวยความสะดวก
I have stayed at this property several times before and had no problems. However, I was very disappointed in my stay this time. In our first room the tv didn’t work so I called the front desk. 2 hours later they finally came and fixed it. My sheets on my bed had several holes in it. Then we went to get the sofa ready for bed there were crumbs all over the sofa (very obviously had not been cleaned). The cushion had some kind of white powder on it. I asked to be moved to a new room. We were moved. The next morning when my family went to take showers there was no hot water!! When I checked out I asked for a refund due to all of these problems and did not get a refund. And was informed they were very aware about the no hot water as they had been having hot water heater problems for several days. I should have been informed of this when I checked in and been offered to have my money returned so I could find a different hotel. Very disappointed in my stay and disappointed they didn’t return my money like they needed to!!
Sabrina
เข้าพัก 1 คืน, มีนาคม 2026
