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"The location was perfect with a mall right across the street. The hotel itself and staff were great!"

"Speedy check-in, room as described, parking simple, safe and onsite"

"The staff were attentive and helpful, even helping us with our luggage when we checked in past midnight. Thank you! However, the property is need of some TLC and maintenance. Room sizing varies greatly even in the same category of room (a group of us stayed with 3 separate bookings so we know), the phones never worked even to speak to reception (even when we called from our mobiles no one ever answered over 2 days) and the hotel is like a warren with rooms on the same floor spread out across...

"Breakfast menu very good, evening meals menu average but well cooked. I struggled with steps outside could have done with a slope, also no lift again struggled with stairs. Staff professional and pleasant, rooms good. "

"Clean room, quiet surroundings, nice breakfast and unexpectedly got into a lodge outside rather than a hotel , very nice surprise."

"Ideal location for the NEC, restaurant served good food in the evening but the breakfast wasn't great in comparison. Rooms are a bit dated as well as are parts of the hotel but provided what I needed."

"Clean Room, staff can be more helpful"

"Room basic but good value for money. Breakfast excellent, cooked gluten free separately for us. Need more parking spaces for guests when there's a function on."

"There were lots of positives. Staff great and the room was big. However, I got bed bug bites which was disappointing and I didn’t get a response from the hotel when I raised it"

"good view good place and good service mind"

"Great location for NEC. booked a small room but it did everything I needed. Great value "

"Excellent location, room clean and very comfortable. Great choice of food in bar area."

"Breakfast was excellent with a wide variety of diffent options. A bit disappointed that there werent soft drinks available on tap only in bottles or cans and they were a bit pricey at £2.75 for a small 200ml bottle of Pepsi. Limited choice of menu for evening meal and again a bit pricey but very nice. The rooms were excellent, comfortable and easily accessible. The staff were fabulous and very polite and friendly!"

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"Efficient small rooms w a large social areas to acquire food and drinks. Good security for being less than 5 min walk to airport . Train to hotel is 10-15 min walk . Good value . "

"Perfectly fine airport hotel"

"Everything good as always"

"Friendly staff, good value and when renovations are complete I am sure it will be even better"

"We always enjoy staying here. The staff are friendly and helpful and its setting on campus is lovely"