Search Hotels Near White Ash Park, Memphis

"very clean"

"Carpet by the window was soaking wet as well as the the back wall. Hotel stated they were full and couldn't move me to a different room. I had prepaid for a king sweet and got a double with soggy wet carpet. The manager has reached out saying they will refund my money and take the room out of circulation until properly fix. Ide like to know how room service didnt notice it...did they actually clean the room?"

"We left at 1 am without sleeping. The check-in process was a bit frustrating because I was trying to hear the girl at the desk over the personal call she had on speaker phone and the guy just kept talking even when she told him she had a customer. Besides the fact that the AC didn't cool, the refrigerator didn't work, the sink and shower didn't drain, the tub was dirty, and the room itself was dirty and had trash left on the floor... The room started out with a faint cigar smell. We reported it to the front desk to make sure they knew it was there when we checked in, and not from us smoking and they offered room spray, but we expected it would fade quickly enough so we just sprayed a bit of my husband's cologne to freshen the air. Instead of fading, it changed to cigarette smell and then to the smell of marijuana, and then back to cigarette while becoming increasingly stronger and stronger. By 1 am, my husband was hoarse and my throat was burning. That's when he went on google and found multiple reviews stating that there was a horrible smell in the rooms and they were charged $150-250 for smoking in a room they didn't smoke in. The person working the front desk obviously didn't care and insisted that she just worked there and could nothing about the issues and there were no other rooms available. We travel extensively for business and we rarely leave a bad review, and we have NEVER left in the middle of the night before this."

"Clean and quiet place"

"The breakfast was good with a lot of options"

"The best hotel in the area, would definitely stay again!"

"Wonderful breakfast and kickback. Staff was pleasany. Facilities well cared for."

"We were much more comfortable with the accommodations "

"It wasn't made clear to me that there was no breakfast, nor was it pet-friendly! I checked out and checked into the Residence right across the lot. It cost me a little more but I didn't have much choice because I had 2 rooms and had to make sure my guest were comfortable with their stay."