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"朝食付きで予約をしましたが、その確認がフロントでなかなかできなかったので余分に時間がかかりました。最終的には確認してもらいましたが、疲れていたのに余分な手間と時間がかかりました。"

"Was allowed to check in at 10am rather than 3pm. Flight from us landed at 8am. Room on 11th floor and view amazing. Good room amenities. Got a free welcome drink at bar. Safe did not lock but was repaired immediately "

"Property was great"

"Great hotel in a perfect location. So central, friendly, helpful staff, room was really comfortable with great amenities. Will definitely stay here again."

"Always an easy and comfortable stay at the Quest Ponsonby. Comfortable rooms with lots of eating options etc within walking distance. Recommend +"

"Always a friendly welcome here, and efficient check-in... which is greatly appreciated after a late night flight, arriving in the early hours of the morning!! "

"Lovely stay very nice room spā bath and Netflix - cute touch with the little Brownie sweet treat at check in "

"Great place to stay "

"Lovely Room"

"After a long haul journey and arriving from overseas at 2am, we were grateful for the free airport shuttle bus and 24 hour check in at Airport Gateway Hotel. The staff were very kind and accommodating and we were able to arrange for a late check out, the night before, due to our jet lag.They kindly gave us extra coffee and milk, upon request. It was nice to be able to get filtered, chilled or bottled water at reception from the dispenser and reception. We enjoyed our stay and will come back."

"Spacious comfortable room. Received a lovely welcome and assisted into my room."

"Parking good"

"Exactly what you need for a short stay near the airport. Convenient to mall. Bus Airport shuttle was great. "

"Great if you need excellent accommodation at the airport."