"Very comfortable room with a free upgrade to a family room which was huge. Excellent pillows. Good gym- needs updating and making bigger though. Breakfast was good."
"Hotel good but my colleagues were not let in for a discussion as it was after 21.30? Also a long wait at reception whilst other customers were discussing appropriate identification whilst trying to check in."
"There was no toilet brush in the bathroom, no extractor fan to take away smells and shower steam. There was no side table on one side of the bed, glasses of water, cups of tea, mobile phone and personal items had to placed on the floor beside the bed. Room was clean and tidy"
"The location, the services, breakfast and staff excellent, the only downside is the bed/pillow very uncomfortable, and some noise of moving furniture from 6:30am, when informed staff stated will look into it, unsure whether will visit again as can try better places and competitive prices in Leeds."
"Hotel and room very clean. Very convenient to local attractions like The Shambles and York Minster. They are within walking distance as well as shopping. Very friendly staff. Valet parking available or car park across the street."