โรงแรมสำหรับ LGBT ใน เวสต์ไซด์ คอนเนคชั่น

"Outstanding Service and Exceptional Hospitality! I had an absolutely wonderful experience during my stay this weekend. What stood out the most was the outstanding customer service from the moment I arrived. After being up since 3:00 AM, spending the day in meetings and traveling, I arrived at the hotel completely exhausted. I was expecting the usual check-in process, but the front desk staff member made everything incredibly easy. She simply asked for my name and already had everything...

"Great hotel and great location in downtown Grand Rapids. Walked to our concert venue which was close by."

"We were in GR for a wedding, and many of the family and friends were staying in this hotel. The rooms and main areas were clean and well cared for and the staff friendly. The elevator was broken, which was an issue for some elderly guests and those who had to navigate the stairs in long dresses and heels. I'm sure they will get that fixed quickly. The only other issue was the coffee was almost always out, even at breakfast when the breakfast area had been opened less that 15 minutes. We were...

"Early morning desk people very nice and helpful"

"Property is in dire need of renovation. Does not offer Hilton Honor perks. Water pressure in rooms horrible. Bacon is thin as paper tastes like cardboard."