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"Great place to relax"

"I love staying here. The staff are fantastic, service with a smile. Rooms are exactly what you need. Even random requests like a bottle of milk to take to the room will be catered for :) Always stay here when i am in the area. *****"

"Sublime experience. The staff are friendly and knowledgeable about this amazing National trust manor. Definitely returning "

"The building, staff, room and breakfast were very good, Shane about the £15 to park your car there"

"Parking available and easily walkable to the main road with regular buses into York centre Great breakfast Only complaint would be the sound proofing of the rooms and cleaning early morning that disturbed us"

"Dog friendly with staff very welcoming."

"Clean room staff nice breakfast was good could’ve been made a better elevator it’s very small and only one from what I say but overall good stay"

"Steve was a lovely and very personable host. The hotel was excellently situated near uni and close to great restaurants and cafés. Highly recommended!"

"Breakfast was excellent!"

"A picture can tell a thousand lies. The staff were cold and non committal. The room was worn and had an odour. I paid extra for a balcony and had a view of a parking lot and a dumpster(skip). Definitely not worth the money. I also had to pay £15 for the parking. There are far better options in York "

"Yes"

"Good all round hotel. Bed comfortable, spacious room, very clean throughout, reasonable prices at bar, well cooked and presented breakfast. Only negatives, no fresh fruit for breakfast, only grapefruit, very small TVand biggest radiator in our room wasn’t working but this wasn’t a major issue for us but it would be in winter. "

"The pool and sauna area was very clean and well kept. We enjoy our stay very much,room clean and comfortable, staff helpful and friendly. "

"Good looking and well maintained property. Good sized room nicely decorated and clean. Super friendly staff."

"Room was clean, plenty of restaurants and shops nearby, excellent transport links, extremely helpful staff. V. Small car park. Get there early if driving! Will definitely stay here again, excellently placed to explore York."

"Very disappointed with our stay at The New Holgate Hotel (27 Feb – 1 Mar 2026). My son bought a Saturday night Double Deluxe room as a gift (£149). I phoned to add Friday and was quoted £128 with free parking for my husband’s disability badge. A manager later rang and promised to match the original price. On arrival we were charged £210 for the extra night with an abrupt reception response and no explanation. Total came to ~£350 instead of the expected ~£270. Despite knowing about the disability...

"No wifi"