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"Amenities"

"check in was easy, room was ready & clean. breakfast was a nice plus, although we didn't use--the pool was clean but water too warm, had a unique children's pool....... and the hot tub looked clean as well. check out went smoothly although didn't offer a receipt I had to ask............check out could have been done via----- the bill under the door and leave the key method.................conveniently located for our visit, plenty of places to eat nearby actually within walking...

"very roomy and clean. good beds."

"Great stay"

"Great staff, good restaurant and incredibly comfy bed"

"Only thing was the humidity in the room. Otherwise it was a very good stay."

"Stay"

"Stains on the bed. Shampoo and body wash provided. Strong enough shower head which was a plus. Everything else was pretty clean."

"Hotel is good, but it is a paid breakfast. Not free though, quality was okay for food no great. For the price free breakfast could have been provided"

"The check in process took forever as there was no one at the front desk. The staff was just there to do the job, nothing more. The location of the property was very good. "

"Staff was personable and helpful but I was disappointed that the room was listed as a suite but was a standard room."

"This property was very clean everywhere. Beds were comfortable room was large. Great atmosphere in this hotel. Breakfast was included and provided plenty of options. Definitely would pick this hotel again."

"We stayed at the Comfort Inn Geneva in a room with a king bed and sofa bed, booked for four people (2 adults and 2 children). Unfortunately, our stay got off to a disappointing start. When we arrived, only the king bed had been made. The sofa bed hadn’t been pulled out or prepared, and we were told housekeeping had already left for the day. We had to pull out the sofa bed ourselves—which was quite dirty—and request sheets and blankets so we could make the bed for our children. The hotel is very...

"Wouldn’t recommend this hotel!"

"Our room and the elevator carpets really smelled. Also the mattresses at this hotel are very uncomfortable."

"The facility and location are great, but they are clearly short staffed. We waited in line for a while to check in, and the room was clean but shampoo and conditioner hadn’t been restocked. They were out of cups for the lobby water cooler, and the fitness room was out of water. My mom’s room was 45 min late getting prepared for them, and they got a bogus TV damage charge when they never even used the TV at all. We’d probably choose to stay elsewhere next time."

"Beautiful “new smelling scented” hotel. Casino was packed, seemed fewer slots available- maybe because of the amount of players that day. Complimentary drinks was not as accessible- someone goes around with a drink cart rather than a permanent soda/coffee station. Long line for the asian restaurant- chinese food was okay. did not try other restaurants. Enjoyed the food court though closes earlier than expected. No pool- but spa available. Could not control Temperature panel in room- was not...

"We recently completed a three-day, two-night stay at the Hampton Inn & Suites Downers Grove Chicago and were disappointed with the overall experience. The pool was closed for major repairs and is expected to remain unavailable until at least August, possibly longer. Based on the exposed rebar and new concrete forms being installed, this appeared to be closer to a complete pool replacement than a minor repair. Since it is summer, the pool is an important amenity for many guests and families. The...

"Clean rooms with great amenities. The included breakfast was great!"

"Everything was clean & fresh"