โรงแรมและที่พักเวสต์ ซาเล็ม

"Excellent service and a great property. Everyone I spoke to at the front desk was so friendly and helpful. The room was large, very clean, and comfortable. Location convenient and safe."

"Awesome"

"Very clean and quiet property. Bummed the jacuzzi was out of service."

"The hotel is very well maintained. The rooms are spacious and clean. The pool is a very good size and it has a smaller kid pool."

"We checked into our room, the front desk wrote our room number on the card. We went to the room, and the card didn’t work to enter the room. When they fixed it and got it to work, twenty minutes after entering our room, a different set of people were trying to gain entrance to our room with their keycard. We opened the door and compared our key cards, both said the same room number. We had two small children with us which made the situation frightening. When we all returned to the front desk,...

"Clean rooms, great parking ,safe"

"Although hotel lobby looked a little grubby on arrival, the room was fine, clean and comfortable. Beds and pillows very comfy. Breakfast included and have to say was really good, plentiful and tasty (I just wish they’d avoid using paper plates and plastic cutlery as it’s neither economical or ecological - and feels really cheap). Free car parking and coffee and only short drive to city, the state capitol and shops/eateries."

"Staff was AMAZING, KIND, HELPFUL, and super accommodating for us a bigger group. I appreciate everyone at the front desk as well so much and i would definitely stay here again in the future."

"They said check in time was 4pm. We arrived at 4:06 & was told our room wasn’t ready yet. We waited until a little after 6pm before we could go to our room. Poor service!!!"

"Stayed here with my family on a road trip. It was nice"

"The door had a one inch gap at the bottom! The room was large but not comfortable."

"It’s ok. It felt like they wanted to squeeze every possible dollar out of you with fees and such, but the room was clean and nice and the location good. But a little pricey for the market."

"This inn should never have been rented out as only one floor was available while it was being redone. There was no signage on the building and it's set back behind another building. Our room was clean and the beds were good, but that's about all that can be said. The hallway showed worn carpets and some doors were torn off at the bottom. The woman cleaning rooms and the front desk staff were warm & friendly. I would recommend not booking here until redo is done!!"

"Obviously very clean property as it’s only been open a few weeks. There are some odd quirks with the hotel that need to be addressed (ie no ice machines or water fountains/bottle fillers anywhere, 2 luggage carts for entire property, only ramps to use said carts are the disabled parking ramps). Staff needs a bit more training on hospitality and customer service."

"I did not like the fact that you had to pay for parking and there was no surveillance."

"Great rooms, super clean and helpful wonderful staff"

"The bar/restaurant was booked for private events for 2 nights so we weren't able to go there. Otherwise excellent, the HVAC fans were nice and quiet, a big plus for sleeping well."