โรงแรมที่มีสปาใน เวสต์ปาล์มบีช

"Warning – Be aware of extra fees and some service issues. The staff is generally friendly and helpful, but I experienced a frustrating problem with the dry cleaning service. I was assured it would be picked up and processed, but it was never sent out, which left me short on clothes for the rest of my trip. I ended up having to buy additional clothing. It would have been better if the staff member who promised to handle it had taken responsibility. I informed the hotel that I would not be paying...

"We had such an amazing time!! The resort was clean and the staff was amazing! The location was beautiful and the kids loved the pool! The hotel was also super helpful in locating my son's lost blanket after we left!! We will definelty be back!!"

"One of thee best hotels I have stayed in !!"

"roach in room"

"Our arrival was totally lacking, we weren’t told where the amenities were what restaurants hours were etc.. We had to crawl down for all of that. Also, that main lobby courtyard being closed really created a tight dark lobby that was not what we expected for a breakers experience at that price. The food was pretty good, the rooms were just fine, we would stay at The Four Seasons in the future."

"Our stay at Opal had some positives, but the check-in experience and overall communication were disappointing and set the tone for the visit. At arrival, there was confusion around our reservation and very little proactive communication from the staff. We weren’t clearly informed about what was happening, what the delay was, or what to expect next. Instead of feeling welcomed, we felt like we had to keep asking questions just to understand basic details. Throughout the stay, this lack of...

"Lovely hotel...room and service were great!"

"The property was nice. But"