โรงแรมและที่พักในเวสต์มอนโร

"Pulled back covers and found large stained area on sheets. Went to front desk and was offered another room on higher floor but elevators were not working. Was told house keeping was not available to replace bedding. So I booked another hotel and left "

"Great location, very comfortable and the breakfast was amazing!"

"Better breakfast needs to be fixed"

"Wonderful"

"The air conditioning worked great and there was plenty of room to park my RV. There was plenty of TV channels."

"The staff was very nice and friendly. However, the room door didnt lock and the joining room door didnt lock either, so they had the wardrobe blocking the door just enough the next door neighbors couldn't get into our room. We definitely weren't safe from having visitors. The toilet flushed if you held it down a few times but it took some extra effort. The breakfast wasn't great either but we won't complain when its complimentary. I wouldn't stay there ever again but it sufficed for a bed to...

"Terrible experience – hygiene and safety issues The rooms and amenities are in very poor condition. The breakfast area was dirty, the hot food looked unappetizing, and the utensils provided were visibly rusted. Inside our room, the key latch didn't function and the light bulb kept flickering on and off. When we asked to switch rooms, the bathroom sink fixture in the second room was completely wobbly and felt like it would fall off at any moment. We barely managed to stay the night and left as...

"Not a horrible place but the floor in our room had a hump in it running the whole length and raised about 1-1/2". Either structural damage or damage from the humidity from the pool being under the room. One of the lights was hanging off the wall. the couch bed was pretty old and not comfortable at all. Pillows were stained. Staff was great though. I didnt tell them these issues because i dont like being "that guy""

"The front desk lady was disrespectful she made me wait til after 3pm and the she said it bc my fiance is white made us feel some type of way"

"M"

"My reservation was for 4 guests in a room with one king bed and a sofa bed. Upon arrival, the sofa bed was not prepared and did not have any sheets, blankets, or pillows available for use. This made the sleeping arrangements inadequate for the number of guests included in the reservation. Additionally, the elevator was out of service, creating a major inconvenience during our stay. Furthermore, the toilet was not functioning properly and had to be manually plunged every time it was used, which...

"Charming, great location, would book again 100%"

"Our one night stay couldn't have been better! And the breakfast was amazing! So many wonderful choices. And, Mariah at the desk when we checked out was so polite and helpful!"

"It says on thing free breakfast but I get up at 7:45 and then they said that breakfast closes at 7:30 and they're out of everything don't go stay there sorry ladies and gentlemen"

"Nasty"

"This place is not kept up and sketchy people all around."

"Was very nice"

"Great place for a family stay. The breakfast was good and the convenience for other food options are nearby."