Search Hotels in West Hot Springs, Hot Springs

"Love the room and cleanliness "

"The room was very clean, the breakfast was I prefer buffet, not colonial breakfast, but everything was excellent "

"The beds were rock hard, soap dispenser at the sink was empty, stairs crumbled as we came down nearly causing my husband to fall, and breakfast options were waffles or cereal. "

"Clean "

"Was alright for a one night stay"

"Check-in was quick and easy, and the staff initially seemed helpful. After we unpacked and showered, we realized the TV in our room wasn’t working. Someone came to try to fix it but couldn’t, and since we had already settled in, he offered a $25 courtesy discount instead of moving rooms. The next morning we were woken up by the front desk asking to come check the TV, which was frustrating. We were also never told the continental breakfast hours, so by the time we went down it had already ended and we didn’t get to eat. When I asked the front desk about the $25 discount that had been offered the night before, they said they weren’t sure if they could apply it and needed to check with a colleague. Overall the stay was okay, but communication between staff and with guests could definitely be better."

"Yes. Excellent shuttle service. You have started charging for the breakfast.The food was just okay. It reminds me of the Holiday Inn Express breakfast. However, theirs are free."

"Beautiful place and comfortable beds"

"Room was incredibly dirty and outdated. Mold throughout bathroom, dust, chair stains, plaster falling off walls, carpet stains "