โรงแรมใกล้เวสต์ แกรนจ์ พลาซ่า, ดีทรอยต์

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"Door to room off 1 hinge wont open or close properly, front desk just shrugged. Holes in floor under carpet. Room had moldy french fries all over the floor. Front desk just stared at us when we told her. Burn holes in the lamp shades. Toilet was used and dirty. Most of the place was unoccupied so no reason we couldn't have been moved to a different room. Something definitely should have been comp'd."

"No breakfast staff didnt show up "

"Stay away, sheets are stained and had burn holes, not a clean place to stay at all "

"It had average reviews online but our room had chunks of blinds missing so that others could easily see into our room, no trash can, the tv remote didn’t work, the floors were dirty, the shower water was freezing, the toilet lid had #2 residue, and there was a condom wrapper behind the radiator. Granted, we got there very late at night and the reception person was kind."

"Upon arriving at the hotel, we had to wait 15 minutes for shift change. Once somebody finally arrived, we got checked in and tried to find the room and we greeted by police officers asking us what we were doing there. We said we were gonna stay for the weekend and they told us that we should leave and find another hotel. They were in the process of arresting someone and towing a vehicle. It smelled like marijuana all over even though there were signs that said 100% smoke free zone. We laughed...

"Highly recommend this property! You can tell a lot of care went into the recent remodel—everything felt fresh and clean. On top of that, the people working here were so pleasant and helpful throughout my stay. Great service at a very reasonable price."

"It was so small and awful my sister and I didn’t there it was unacceptable, and I want a full refund. You shouldn’t put hotels that are under construction as ready for people to occupy. Please refund my money. Thank you!"

"clean and covenant"

"It was awful."

"Rooms were dirty, the amenities were yrashand the staff was , but I guess you get what you pay for!"

"Hot tub oe shower dont get hot and rooms are outdated and not clean."

"Room was ok but don’t eat at the restaurant. The food was only burgers and fries. Burgers were burned so bad could not eat them. Told me to eat the fries and make new burgers. They did and then carded 74.00 for meal. Ridiculous. Breakfast bar was excellent. "

"Our neighbor next door was very noisy! Loud music all night and day and at 1:00 he or she had the tv on on the maximum volume! We didn’t sleep all the night. This is the first time ever we have had an anything go bad at this hotel. The staff was very nice and kept telling our neighbors to stop but refused"

"Solves issues in a timely manner. Staff was also friendly."

"Hotel lobby and hotel room were clean but pretty dour and basic. The room I was assigned was funky as it had some extra amenities but was missing some essentials (tv remote). The rate was good tho and met my needs (close 2 airport, clean and a good bed)"