Find hotels in West Bloomfield, MI from ฿1,913

"Great Breakfast, elevators not all working and fight that closed the pool and we couldn't use it"

"First of all, the staff was great! All of them! We have stayed at this hotel for many years, several times during baseball season. However we were unable to do so the last 3 years due to health issues. We were excited to go back this week and were very disappointed. Many issues with the room. The bathroom was dirty and we had to clean it. The bath scales were extremely dirty and wouldn't work. The rolled up hand towels or soaking wet. There was garbage on the floor in the hallway. Also we were looking forward to the lodge diner for a nice sit-down breakfast in the morning before heading to the tiger game. Only to find that it was closed. And there was no other option for breakfast at the facility except breakfast sandwiches. And there's no longer room service available. There was also strong marijuana smell in the hallway every time we left our room. Unfortunately we have no desire to stay there again. It's sad because we had such good memories there."

"The room didn't have towels, it looked as if someone was cleaning, then had to leave from cleaning. The entrance hallway door #2 water was leaking from the ceiling. My 2 day stay I had to go buy my own towels. The price was to high for what I got. Over $400.00 😔 "

"Staff was really friendly and the hotel was beautiful"

"Room clean and comfortable. Left to early for breakfast so have no opinion."

"Yes"

"The place is nice especially for the price - its clean & the staff is friendly. They just have a shortage on towels - and you have to go to the from desk to get them but I get it ! "

"The ac didnt work and it got to be about 80 in our room"

"Our TV didn’t work because the last people in our room took the HDMI cable. Even though we knew how to fix it they never got us a new cable. There was one particular front desk receptionist in the evening, her name was Juanita I think? She was extremely rude. She always had an attitude or acted “put out” if you needed to talk to her. At one point I went downstairs to ask her about the Amazon package I know had been delivered and she gave me an attitude, waved her arms around and said there’s nothing here the girl before me must’ve taken it. She didnt even look for it. The next day the manager walked in the back area and came back with the box. But please don’t think that all the staff is bad because everyone else was wonderful. At one point, our key cards stopped working. We went downstairs to ask about it. The girl with the attitude was there and re-swiped our cards. Another girl that was working the front desk and had just finished work offered to come up and make sure we could get in our room. I stayed downstairs in case the cards didn’t work. I was around the corner waiting & attitude girl started talking, smack about the other girl, and my son and I to the customers that were standing in the lobby. The other young lady helped us get in. I can’t remember her name, but she was very sweet and so is Stacie & the manager was nice. Unfortunately, I have 1 more complaint and that was the beds. I’ve never slept on a more uncomfortable bed in my entire life!"