โรงแรมใกล้พิพิธภัณฑ์ห้องอาบน้ําโรมัน Welwyn, เวลิน

"Lovely location. Appears to be lovely hotel set up. TERRIBLE customer service and staff. Drove 5 hours here after a paid for booking and recited email. Hotel had the confirmation and had double booked but decided to not call me but instead tell me on the evening of arrival. They said their manager would call me the next day to rectify the refund. One girl was helpful finding me a hotel twice the price 20 minutes away. The other guy working there, had a 'tough luck attitude.' I had to call a week...

"Difficult to get in. Outdated instructions. Staff appeared confused. 25 mins from arrival to getting to check in! Room was somewhat comfortable. "

"nice room ,very helpful staff,lovely historic building and good breakfast.Second time we have stayed here and it is highly recommended"

"Good location close to town centre. The breakfast buffet was excellent, they did an amazing job with this. Staff were very helpful and stay was great value for money"

"Had a good stay for two nights, quiet area which was good. Excellent breakfast options"

"A gem in Hatfield. A beautiful art deco building and the rooms are decorated in a fitting style. Large room, beautiful bathroom, clean, quiet, plenty of parking and a bar for dinner! I’ll stay again."

"Breakfast was amazing!!"

"Easy check-in, newly refurbished room."

"We had a lovely stay at the hotel, always clean and friendly staff."

"The room was clean and tidy but the heating was not working and we had a plug in radiator wbich just about kept it warm and the bathroom needed a bit of modernisation"

"I can’t fault our stay, friendly staff, good location, lovely food and great service, clean rooms, comfy beds, would definitely stay here again in the future."

"Friendly helpful staff Nice food"

"Very close to terminal but quiet. Supper and early morning breakfast were good. Staff were helpful."

"Breakfast was made fresh every morning. The room was nice and well equipped."

"Lovely staff, very helpful . Our room was very nice, but a little bit tired and old-fashioned . That was a tear in one of the curtains and the French window onto the garden didn’t engage down at the bottom thus not locking properly alsowe had a lightbulb out on the wall lights behind the bed. Nothing to spoil the visit. It was taken on board at reception when we mentioned it on our departure. Also have to comment that one of our breakfast was not good for £20 per person. We did report this and...

"Newer/renovated hotel. Everything was good, nothing great."

"Comfortable, quiet and clean. The restaurant is conveniently located on site and had a nice range of meals and drinks to choose from. Staff on arrival were attentive and helpful."

"Food not the best"