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"We got to the site about 8pm and had to go to the club house to get the key from a helpful local , opened the door and it smelt like a dirty hamster cage , the bedding was roled up in the centre of the bed amd i couldnt tell if it was clean or dirty , walked into the toilet amd there was poo all around the rim of the toilet and in the pan , the floor of the hut was all water damged and peeling up, we turned right around and walked out , in that part of wales driving im the dark to try and fimd a...

"No prior communication from agent no key to property on arrival struggled to contact them as we had no WiFi code and service was limited contact number didn't exist promise of key within 45mins 11/2 hrs later no key no follow up messages we left the property still nothing from agent unprofessional"

"The pictures of the property presented a cozy looking what it turned out to be was a drab, dirty and far from cozy place. The bedding was old, though seemed clean. The lights in the kitchen didn't work very well making the area dark. The show door handle was broken and there wasn't any hot water. The drainage from the show was slow that I had to turn the shower off midway through to let it drain to stop it from overflowing and flooding the room. I wasn't able to use the hotter due to the...

"Site manager fobbed me of 6 times to try and get the tv to work. No eating knives. Some dirty bed sheets. Hot tub not working My advice is avoid twin rivers"

"Host cancelled at 11 oclock on the day we were due to arrive due to an apparent electrical fault. Spoke initially and offered an alternative date which was no use as needed somewhere to stay that night for a reason.tuen didn't hear anything"

"The cabin was warm and comfortable It was well equiped. The road getting to it was narrow but manageable with care. The road surface was good. The view from the front was amazing. We enjoyed our stay very much. "

"Had a lovely stay here for the week, we had the prefect weather for it also and the views were lovely from the cabin looking out. The only thing I would say Expedia isn’t showing how many pets you are allowed when you book, only says pet friendly we have two huskies "