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"Very helpful, we were going to be later than anticipated arriving, phoned to let them know, they reassured us it was no problem, everything was ready for our stay. Check-in at the bar was easy, staff showed us to our studio, staff very cheerful. Food in the pub was great, not just pub grub. Only downside, studio was small."

"Very friendly reception from the landlord Gareth who provided a most enlivening atmosphere in the Duke of Wellington ie a darts match for the men and Easter wreath making for the ladies. No food unfortunately but we found an excellent Italian restaurant in nearby Northallerton. The courtyard room was clean and comfortable, marred only by a very awkward shower - not easy to enter, due to lack of space."

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"clean tidy well kept room food was very good staff polite well mannered made to feel welcome i would stay there again "

"Excellent hot breakfast cooked to order and continental selection was outstanding. Room was fresh, clean and well appointed."

"Parking was fantastic. Such a beautiful place to visit and enjoy the cask ale. This place is a dream come true "

"Beautiful place, lovely surroundings. Clean and tidy rooms, excellent breakfast. Will definitely be back when we get chance."

"Excellent room and food. "

"Parking good breakfast food could not eat smoked bacon to hard mushrooms dont like tried dont like smoked salmon on morning and parma ham no toast tried to be too fancy lots people left breakfast."

"Nice clean comfortable room. Temperature comfortable. Staff were excellent. Bar was lovely and relaxing with the open fire. Food was amazing. Thank you"

"Lovely clean room with a nice bathroom. Perfect for a short stay. Came with tea/coffee, a television and free WI-FI. No mini fridge. We didn't need one so it wasn't an issue. Breakfast was lovely with a choice of hot food and a continental breakfast. No road noise or unusual bumps in the night so had a wonderful, peaceful sleep. Useful parking at the rear of hotel and easy access to the town of Thirsk. Overall a lovely stay. Lovely staff. Lovely food and a lovely part of the world. "

"Good service and experience "

"All exceptional,they should have another star. M"

"Absolutely appalling, the tiny room smells of damp and is essentially a health risk with mouldy ceilings and one very rusty oil heater. Dimly lit bathroom which again is another risk. We removed ourselves from the hotel (probably wrong choice of word) and booked ourselves into a hotel in the centre, Wetherspoons Hotel was fabulous. I raised with Hotels.com who had failed to help with my refund request. "