Thanks Matthew, you were a pleasure to host. Until the next time!

We are delighted to know you are pleased. Thank you for your review!

Thanks so much for you kind review Aaron. We will happily host you again

Thank you for your kind review Maria and Helen!

Thank you for your kind words Margaret! Happy to hear you enjoyed your stay at my apartment. You're welcome anytime!

Frances stayed in our apartment for 2 nights in May. I welcomed her and had nice interactions with them. Everything was great, she even said my apartment was perfect and had a lovely stay. After checking out, I messaged her politely to ask if they have the car park disk. To which she apologetically replied that it's lost and must have been thrown out when she had her car cleaned. We understand that maybe to her it was just a simple car park disk, but I hope she had taken all the relevant factors regarding my situation into consideration. The car park disk that was lost was an original, it took 2 weeks for building management to issue a new copy and my guests couldn’t use the car park whilst we were waiting for a re-issue; all of these came at a cost to us. Despite all the inconvenience to our small business, we offered her a partial refund of your deposit. We tried to communicate with her, we responded to her demand email, we offered a money-back on the deposit but she did not reply back. And 2 months later, she decided to review us. We wish you and your partner all the best for the future. Thanks

Thank you for your kind words! We're glad you enjoyed your time at our apartment. Your welcome anytime!

Thank you for your kind words. We hope to have you as guest again in the future!

Thanks for your positive review!

Hello Minda, thanks for your review and for being such wonderful guests in my apartment. Please let me know if you are ever back in Watford again.

Thanks for your feedback Farzaan! It was lovely having you stay.

Thanks for staying with us. Positive reviews from awesome customers like you help others to feel confident about choosing our apartment too. We appreciate your feedback!