Search Hotels Near Waterside Shops, Naples

"Clean"

"The room we had was good however the bathroom requires some upgrading, house keeping fell a little short with restocking toiletries, towels, toilet paper, coffee was hit and miss. We found garbage sticking out from the crevices of the couch and areas that could have used a vacuum, one blanket although clean was stained. Both pools were unheated which kept many guests at poolside. The breakfast served in the courtyard every morning was well received and great way to start our day. We would stay here again, because housekeeping issues are easy to remedy."

"Comfortable room"

"Stayed on first floor, nice and quiet. Do yourself a favor and check out the breakfast at least once, you’d be silly to stay there and not take advantage. Incredible!! Gym game was kinda weak so would have gave it 4.5 stars if an option. As of 01/2026 couple treadmills, elliptical, and one peloton bike for cardio. One flimsy adjustable bench and dumbbell sets up to 50# all there is for strength training, but WAY better than nothing at all. Would definitely stay again."

"Everything was good with the exception of the reading chair, where the upholstery was worn through. Will stay there again.."

"The staff were super nice. Clean room and we loved the pool area. It wasn’t a fancy place but it was clean and just as we expected. "

"The view-pools to ocean with sunset straight out made it the best. Delicious food. Close to 5th Ave. free shuttle or even a 2 mile walk for exercise. High quality clean room. It’s checks all of the boxes for a great vacation."

"Over $600 per night for a room and in one word all common areas and my suite were shabby. The resort advertises five restaurants — yet the Pelican restaurant has been closed for months. The remaining so-called “restaurants” operate off the same limited menu, offering little variety unless you have a particular fondness for fries. The breakfast buffet resembled a crèche, with children running everywhere. There is no option for a calm, adult breakfast with even a semblance of decorum. We were forced to dine off-property to find a civilised start to the day. Room servicing was entirely inconsistent: .Sometimes the bed was made. .Sometimes the coffee was replenished. .Sometimes we received clean towels. .NEVER was the shampoo, conditioner or body wash replenished AND two of the dispensers did not work! For $600+ per night, “sometimes” is not acceptable. The music at the adult pool requires attention. What you hear is a relentless bass thump — from multiple sources — with no clarity, no balance, and no atmosphere. And why position Corn-hole at the base of the stairs to the pool deck, directly beside the adult pool entrance? It creates unnecessary congestion and noise in what is supposed to be a designated adult space. At this price point, expectations are not unreasonable — they are justified. This experience fell well short of what is promised and what is paid for. "

"Got screwed for two rooms only needed one"